BlackBerry BIS Service in EMEA Region Go Down Again


We told you yesterday about a huge outage RIM had in the EMEA (Europe Middle East and Africa) region but RIM managed to get things back up and running by the end of the day. Now we are hearing multiple confirmed reports that it went down again sometime between 7-8AM EST this morning for EMEA users and is still down. I am hearing that an ETA for a fix is still 2-4 hours away so hopefully they stomp this bug fast. According to the Telegraph this outage happened in RIM’s data center in Slough, Berkshire which serves this region.

Some are suggesting that this is the last straw for users but I doubt it. They simply want it fixed ASAP and fixed for good. RIM was supposed to put in quite a few countermeasures to allow for redundancy between their datacenters but it looks like that has failed. Hopefully they finally nip this issue in the bud ASAP.

BTW anybody else noticing that BIS integration with Gmail in the US is MUCH faster? I am seeing read/unread sync and folders/stars syncing in seconds or minutes. I am also seeing sent messages in my inbox instantaneously and receiving messages almost as fast as BES service.

7 total comments on this postSubmit your comment!
  1. I can confirm that BIS is again down in Austria. You can browse, you can even send emails, but you don’t receive emails.

  2. In the UK all BIS services are dead. We can make calls and send/receive SMS, that’s it…for the second day in a row.

  3. WTF….. How long is this going to be the case.

  4. Here’s a thought…
    Social media caused uprising in the middle east. U.S. accuses Iran of assassination attempt, simultaneously Blackberry systems go down. Coincidence or strange phenomenon. Just saying.

  5. Before BIS goes down AGAIN I just want to wish everyone a Merry Christmas and a Happy New Year!

2 total pingbacks on this post

BlackBerry© is a registered Trademark of BlackBerry Limited. BerryReview is in no way affiliated with BlackBerry Limited though sometimes their lawyers send us love letters...

Copyright © 2007-‘2024’ BerryReview LLC