Press Release: BlackBerry Mobile Voice System 5 with Voice Over Wi-Fi Calling for Avaya and Legacy Nortel Communications Systems

Today RIM announced the BlackBerry Mobile Voice System 5 a Wi-Fi calling service for Avaya and Legacy Nortel. This is a service targeted towards to the enterprise customer. Read the full press release below.


RIM Announces BlackBerry Mobile Voice System 5 with Voice Over Wi-Fi Calling for Avaya and Legacy Nortel
Communications Systems VoIP and SIP Compatible Platform Enables Integration with More In-Market
and Legacy Phone Systems; Extends BlackBerry MVS to Unified Communications Application Development
Waterloo, ON – Research In Motion (RIM) (Nasdaq: RIMM, TSX: RIM) is helping more businesses bring together the desk phone and smartphone. RIM today announced plans to make BlackBerry® Mobile Voice System 5 (BlackBerry MVS 5) available to more corporate phone systems and unified communications applications. BlackBerry MVS 5 with voice over Wi-Fi® calling will soon be available for Avaya Aura® 6.1, Avaya CS1000 Communication Server, as well as legacy phone systems such as Avaya Communications Manager and Nortel Communication Server. It is also currently available for Cisco Unified Communications Manager, Cisco Call Manager Express, and Mitel Communications Director. BlackBerry MVS 5 has also been re-architected to be more extensible with third party applications and phone systems.


"Working with RIM, Avaya customers have expanded options to increase their mobile
productivity," said Eric Rossman, vice president, Developer Relations and Alliances, Avaya. "By
using BlackBerry Mobile Voice System 5 with Avaya Aura and Avaya CS1000, enterprises can
more fully exploit investments previously made in BlackBerry solutions to benefit their IT
organizations, end users and customers."

BlackBerry MVS unifies corporate phone systems with wireless communications allowing
employees to cost effectively make and take desk phone calls practically anywhere in the world
on their BlackBerry smartphones. BlackBerry MVS 5 supports calls over cellular or Wi-Fi
networks with automatic, prompted or manual handoff between these networks based on
employee or administrator preferences. Employees can make and take desk phone calls on their
BlackBerry smartphone directly from the same phone interface they use for cellular calls and
enjoy the convenience of single number reach, extension dialing, and phone system features like
hold, transfer and ad-hoc conferencing. Calls are routed through the company’s phone system,
with a set of IT policies and controls for administrators to set least-cost routing for savings on

long-distance and international roaming charges. Call routing through the corporate phone
system also helps with adherence to company policies and regulatory compliance requirements.

“Using the right communication medium at the right time, whether it’s an email, an instant
message or a phone call, is important to success in business, and voice communications through
BlackBerry Mobile Voice System can play a fundamental role in providing a secure and costeffective
unified communications experience for mobile workers,” said Jim Tobin, senior vice
president, software & services at Research In Motion. “We are pleased to extend BlackBerry
MVS to more corporate phone system brands like Avaya and Nortel and make BlackBerry MVS
available to more businesses.”

Businesses, Healthcare and Government Embrace BlackBerry MVS

Businesses and government organizations are increasingly embracing BlackBerry MVS as an
enterprise-grade unified communications solution as they adopt new work practices and evolve
business processes across their organizations. BlackBerry MVS is also particularly popular in
hospitals and healthcare facilities where doctors, nurses and other healthcare professionals are
highly mobile on-site and require an effective way to reach staff and respond quickly.

LTT Vending Group, the largest independently-owned vending company for refreshment
services in the United Kingdom, is a good example of an organization using BlackBerry MVS to
increase the professionalism and productivity of their mobile workforce. With more than 80
percent of their workforce equipped with BlackBerry smartphones, and 25 percent of those
currently set up with BlackBerry MVS, LTT Vending is projecting reduced telecommunication
charges by at least one third with BlackBerry MVS.

Enabling Flexible Work Scenarios and an Increasingly Mobile Workforce

The introduction of voice over Wi-Fi calling with version 5 is also opening up new opportunities
for businesses to securely and cost effectively connect their mobile work force, embrace flexible
work scenarios such as telecommuting, and advance the agility and responsiveness of their
organizations by enabling employees to be more accessible while away from their desks.
Organizations are embracing opportunities presented by BlackBerry MVS in a number of work
scenarios, including:

  • One BlackBerry Smartphone for Both Work and Personal Phone Calls with
    Separate Bills – Companies can allow employees to use company-owned BlackBerry
    smartphones for personal phone calls, or personal BlackBerry smartphones for work
    phone calls, while keeping the bills separate and company phone calls managed with
    BlackBerry MVS. The cell number can be used for personal while the BlackBerry MVS
    number can be used for business. Separate and distinct ring tones identify calls as work or
    personal. Also importantly, employers keep the work phone number if an employee
    leaves, thereby preserving control of incoming calls from customers, business partners
    and other parties that are relevant to the business.
  • Desk Phone Alternative – A BlackBerry smartphone with BlackBerry MVS provides
    common capabilities of a desk phone and can be used as a wireless extension of a desk
    phone or even as an alternative to a desk phone for highly mobile employees such as
    sales staff.
  • On-Campus Wi-Fi Only Desk Phone Extensions – BlackBerry MVS can also be used
    to deploy Wi-Fi-only BlackBerry smartphones for Wi-Fi-enabled multi-campus
    operations or for employees who are highly mobile in a Wi-Fi-enabled building or
    campus and who do not require cellular service. Examples include doctors and nurses in
    hospitals, customer service staff in hotels, and workers in manufacturing.
  • Telecommuting – Employees who work from home and are set up with a home Wi-Fi
    network can use BlackBerry MVS on their BlackBerry smartphone for low-cost access
    over Wi-Fi to the corporate phone system without the need for a work-based landline or
    cellular line in some cases.
  • Extensible Architecture Makes BlackBerry MVS Available to More Phone Systems;
    Enables Integration with Unified Communications Applications

    BlackBerry MVS 5 has been re-architected to be more extensible with third party applications
    and phone systems via SIP and VoIP gateways. A standards compliant and scalable VoIP
    gateway from AudioCodes has been added to BlackBerry MVS 5 to connect legacy and newer
    versions of Avaya and Nortel phone systems. A Universal SIP connector has also been added to
    the latest version of BlackBerry MVS to allow other phone system vendors to mobilize their IPbased
    offerings with BlackBerry MVS. Mitel® was the first phone system vendor to use the
    Universal SIP connector to build interoperability with BlackBerry MVS with its launch of Mitel
    Mobility for BlackBerry MVS 5. Vocera Communications also uses this direct SIP connection
    between the Vocera® communications system and the BlackBerry MVS 5 platform to support
    the Vocera Connect Wi-Fi BlackBerry client. In addition, a direct SIP connection was used to
    extend BlackBerry MVS 5 to Cisco phone systems.

    For More Information …
    BlackBerry MVS 5 is currently available from RIM and various resellers in the US and EMEA.
    To find a local reseller, or for more information, visit

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