Free BlackBerry App Analytics Service for Developers from RIM and Webtrends in 2011

RIM announced today at DevCon that they are working with Webtrends to develop a free enterprise class analytics service for BlackBerry developers. The service will be powered by the proven Webtrends analytics team and will let developers add measurements to their applications. The only catch seems to be that it is for OS 4.5 devices and up.

This is a pretty big move for RIM since many developers have had to build their own analytics information gathering into the apps and it has been hit and miss. With this offering coming “Soon” in “Early 2011” RIM will give developers access to feedback from customer usage which is invaluable in seeing how users are using an app. According to RIM it will cover the ability to track application use, frequency, loyalty, screens accessed, and features used. Pretty cool!

RIM and Webtrends to Launch Free BlackBerry Analytics Service
Analytics service offers developers deep insight into how customers are using their BlackBerry smartphone applications
San Francisco – BlackBerry DEVCON 2010 – Research In Motion (RIM) (NASDAQ: RIMM; TSX: RIM) and Webtrends today announced they are working together to deliver free enterprise- class analytics to the BlackBerry® developer community. The BlackBerry® Analytics Service, powered by Webtrends, will allow developers to quickly and easily add measurement into their applications.*
BlackBerry developers will be able to use the mobile analytics service to discover insights about how customers use their apps and to evolve their applications in ways that will drive loyalty, increase use, and potentially lead to new and more successful avenues for revenue and monetization.
“Feedback from our customers and development partners has always shaped our BlackBerry products and services, and so we understand the need for deep, rich and accurate analytics. We also know that access to such metrics is a top priority for BlackBerry developers as they try to make their applications stand out in an increasingly crowded market,” said Curtis Sasaki, Vice President, Product Management at Research In Motion. “With just a few lines of code, developers can add Webtrends analytics and gain access to a very broad range of insightful measurements.”
The BlackBerry Analytics Service is powered by the Webtrends Mobile Analytics platform. Using the Webtrends SDK, BlackBerry developers can integrate metrics tracking into their applications to capture events deemed relevant. Developers can track application use, frequency of use, loyalty of users, screens accessed and features used. The Mobile Analytics platform provides real insight into how their applications are being used, helps developers better understand adoption and allows them to measure success against their usage goals.
“BlackBerry developers will now have better access to complementary, enterprise-class mobile analytics technology and services,” said Alex Yoder, CEO, Webtrends. “Webtrends has a truly powerful and incredibly comprehensive platform for creating, measuring and improving content across all digital channels and mobile is no exception. We are thrilled to deliver insight and value to the BlackBerry developer community.”
The BlackBerry Analytics Service powered by Webtrends will be freely available to the BlackBerry developer community when it launches in early 2011.
September 27, 2010
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