RIM Explains How Recent Contact Manager Works

Recent Contacts Manager

One of my favorite little improvements that RIM added in the past year or so especially in BlackBerry 7 builds is the ability to have it remember recently used contacts. This meant that the BlackBerry email client would suggest addresses you may have emailed previously even though they are not in your address book. The feature actually worked nicely but RIM never really explained what criteria was used to place an address in your recent contacts list.

Jason pointed out to me that RIM has posted a knowledge base article detailing exactly how an address gets on the recent contacts manager list and how it gets removed. Here is how it breaks down:

In order for a recent contact to expire from the list it will need to match the following criteria:

  1. If the last time the contact was used (sent or received a message with this contact) exceeds 30 days.
  2. The average use (number of times per day) of a contact has dropped below 1.

Recent Contact Manager will only allow for the device to maintain a maximum of 250 contacts.

Single contacts in the Recent Contact Manager can be deleted by highlighting the name and hitting the delete key or clicking the menu button and choosing "Delete".

You can also clear the entire list by clicking the menu button and choosing "Clear List".

Nothing groundbreaking but good to know. If you don’t already have recent contact manager enabled on your BlackBerry you can check if it is available by firing up Messages –> Menu –> Option –> Message Display and Actions and then selecting the option you see in the image above.

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  1. I can’t for the life of me figure out how to remove a single recent contact entry which happens to be incorrect. Really frustrating because your description makes it sound very logical, yet my device continues to either show the list including erroneous ones or I can hide them all – no delete option – that just deletes a character from the initial search for the name, but nothing to do with the recent contacts… Am I missing something? Is there another app on the device to manage that database?


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