A little after the BlackBerry Bold 9780 officially launched I have been hearing randomly about an issue plaguing certain users almost at random. Quite a few users are reporting that their devices are stuttering while typing (for the lack of a better word). For example, you would press the spacebar and it would input two presses or you would press any letter and it would input the letter twice.
I tried doing some digging myself since Venu brought the issue to my attention and so far it seems to be a manufacturing defect. I used a 9780 for about a month and did not have the problem but users from around the world are reporting that software solutions like OS updates are not solving the problem. The majority of complaints seem to come from devices manufactured in Mexico but there are exceptions. The best collective conversation of the issue is in this thread on CrackBerrys forums but there are many other reports even on the official BlackBerry forums.
So far the only solution has been sending in the device for replacement though others have tried replacing the keyboard themselves but that voids the warranty. I thought I would shed a bit of light on the issue and let all of you report back if you are running into the same issue. Let us know in the comments if you have been having any keyboard issues on your Bold 9780 and where it was manufactured.
GrumpyButtFunny ( View Profile) - Posts: