1. 

   Greg Myers
   

   Moderator
   Joined: Oct '07
   Posts: 55

   We just got a tip that while the upgraded BlackBerry Bold OS for AT&T won’t be released until tommorrow, the feature code for Visual Voicemail for BlackBerry handsets is in the system.

   You know what that means, right? If you’re running a Bold OS that has the Visual Voicemail icon on it, you can call up your friendly AT&T customer service rep, ask them to add the Visual Voicemail feature to your account, and you should be good to go.

   (Courtesy: KP via our tips section. Thanks for the tip KP)
   Update: Visual Voicemail for AT&T BlackBerry users

   Posted 2 years ago #Post-Permalink
2. 

   Ronen Halevy
   

   Administrator
   Joined: May '07
   Posts: 5,449

   Any additional charge?

   Posted 2 years ago #Post-Permalink
3. 

   Ronen Halevy
   

   Administrator
   Joined: May '07
   Posts: 5,449

   follow up…

   Called CS at ATT and they said all there is in the system is ENHANCED VOICEMAIL..which has a cost of 1.99 per month

   She could not find visual voicemail code in the system…

   Posted 2 years ago #Post-Permalink
4. 

   Ronen Halevy
   

   Administrator
   Joined: May '07
   Posts: 5,449

   The feature code for this is in the at&t system as BBVV.

   Posted 2 years ago #Post-Permalink
5. 

   Ronen Halevy
   

   Administrator
   Joined: May '07
   Posts: 5,449

   Yep, just tell them the code BBVV and they’ll set it up for ya.

   Posted 2 years ago #Post-Permalink
6. 

   Ronen Halevy
   

   Administrator
   Joined: May '07
   Posts: 5,449

   Boom! BBVV worked like a charm. CS was unable to add it, but technical support was able to.

   Setting it up now.!

   Posted 2 years ago #Post-Permalink
7. 

   Ronen Halevy
   

   Administrator
   Joined: May '07
   Posts: 5,449

   UPDATE!!

   About 5 minutes later, ATT called, and said “VVM is not available for your phone right now”….They completely screwed me…I now don’t have regular VM or VVM….

   Beware…

   Posted 2 years ago #Post-Permalink
8. 

   AdamG
   

   Newcomer
   Joined: Jul '09
   Posts: 49

   You do have a Bold, right? This is Bold only, so far.
   I had my VVM provisioned this morning with no issues, as opposed to last Friday when I tried and they never heard of VVm for Bold.
   Call back again, from a different phone, stay on the line as the rep provisions you. If it doesn’t work, call again.

   Posted 2 years ago #Post-Permalink
9. 

   Ronen Halevy
   

   Administrator
   Joined: May '07
   Posts: 5,449

   I called today, and told them I have two questions:
   1. “Is it free for my Bold?” Answer: Yes.
   2. “Can you turn it on; I have the Visual Voicemail icon already”. Answer: Yes.

   And it works great. Just like my wife’s iPhone’s visual voicemail.

   Tomorrow, I will download the new version of the OS, I guess. But I had VV today (on the 24th).

   Posted 2 years ago #Post-Permalink
10. 

    Nikon1
    

    Newcomer
    Joined: Aug '09
    Posts: 27

    I didn’t even have to call AT&T Customer Service: I just went to the “Manage Your Account” page, clicked on to add features and Visual VoiceMail was a selection that was there. Cost is listed as N/C. The page explained that if you didn’t already have the VVM icon you would have to download the update – but all I had to do was power cycle my Bold and go through the VVM setup on the phone – and it worked!

    Posted 2 years ago #Post-Permalink
11. 

    Nikon1
    

    Newcomer
    Joined: Aug '09
    Posts: 27

    Oh – don’t forget that you HAVE to re-setup your AT&T voice mailbox before it will work correctly. I am currently running FW .282 as the new FW release hasn’t shown up yet – and everything works great! Some are suggesting that you will have to downgrade 10 .167 to get the OTA upgraded FW. Hopefully it will show up as a DM package today?

    Posted 2 years ago #Post-Permalink

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