Hey Guys,
I am one of the many who installed bb messenger 5.0 as soon as it came out. Worked fine for a day after which it started having issues, 3 out of 5 messages would go, the status of my contacts wouldn’t change, messages would be delayed by 20 min etc etc.
I managed to do a good install used it for 3 days now without any issue, although i probably wiped my phone 10 15 times until i realized the problem. It seems that 1st you cant install the new bb messenger on top of the old one, neither can you load contacts from the old one to the new one from a back up (Went through all databases one by one). Both of these create a issue with the bbm.
What I did was use jl cmdr, and wipe out my entire blackberry and reloaded the os minus blackberry messenger. Then I installed the new blackberry messenger on the phone with a clean os which has no blackberry messenger files. I then loaded my entire backup on my phone the normal way and got a java error my bbm wasn’t working. But what i did was use the bbm to create a backup of all my contacts on my media card.
I repeated the entire process again wiping the phone, loaded the os without bbm, installed the new one once the phone started and imported all my contacts through my backup. Now what i did, i opened my backup through the advanced feature of desktop manager and loaded all my databases except the bb messenger, Google messenger ones.
My phone works like a charm plus I didn’t loose all my databases. What i did loose was my applications but i didn’t mind installing 10 of them again.
Hope this works for you guys