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RIM Mobilizes Official Support Forums – Needs to Hire a New UI Designer…

Home Forums BlackBerry News RIM Mobilizes Official Support Forums – Needs to Hire a New UI Designer…

This topic contains 1 reply, has 1 voice, and was last updated by  Ronen Halevy 7 years, 4 months ago.

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  • #179630

    Ronen Halevy
    Keymaster
    Posts: 2,906

    @Ronen : single sign on on all RIM websites is on its way….

    #173774

    Ronen Halevy
    Keymaster
    Posts: 2,906

    Luis let me know that RIM has added a link from mobile.blackberry.com to a new mobile friendly version of the official RIM  BlackBerry support forums. I think it is great that RIM realizes supporting their own browser is important but I just cannot believe how BADLY RIM designed the new mobile forums. It is like they never plan on anybody using them by implementing a interface reminiscent of WAP websites way back when.

    Capture on 07-06-2009 10-42-37 Capture on 07-06-2009 10-43-07

    There is a huge header on the top of the homepage which means you have to scroll down before you can even read anything. The categories all require you to click on extra subcategories.

     Capture on 07-06-2009 10-43-26  Capture on 07-06-2009 10-43-52

    The topic titles are also truncated which makes them very hard to read. On top of that every single post in each tread is on a different page! Meaning you will have to hit next 10 times just for this one topic below… I know I am a bit biased now that we have our own forums but this is a bit much… I wonder if this is just a limitation of the forum software RIM is using since this is worse than not having a mobile version.

    Capture on 07-06-2009 10-44-19 Capture on 07-06-2009 10-44-40

    Capture on 07-06-2009 10-44-51

    RIM Mobilizes Official Support Forums – Needs to Hire a New UI Designer…

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