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Receiving e mails twice

Home Forums Questions and Answers Receiving e mails twice

This topic contains 2 replies, has 2 voices, and was last updated by  Ronen Halevy 6 years, 5 months ago.

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  • #174378

    Posts: 1

    We moved to a new e mail host and I have 2 problems that I hope that you can help me with:

    1) when someone sends me an e mail, I get it on my Blackberry as well as on my Outlook e mail which forwards it to my Blakcberry (i.e. I get it twice on my Blackberry)

    2) emails that I send from my Blackberry are no longer listed as sent from my Blackberry in Outlook. with our previous provider, they were (and we were not on an enterprise server). do you have any suggestions?


    Ronen Halevy
    Posts: 2,906

    Hi Craig,

    It seems like you are having issues with your carriers BIS setup. What carrier are you on? You are better off trying to remove your email setup and adding it again. It also sounds like you have Auto BCC setup so you get your emails twice…


    Ronen Halevy
    Posts: 2,906

    Did you figure it out Craig?

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