Enterprise contact not showing in the Phone App

Home Forums Questions and Answers Enterprise contact not showing in the Phone App

This topic contains 3 replies, has 2 voices, and was last updated by  Ronen Halevy 1 year, 6 months ago.

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #177226

    woofwoof
    Participant
    Posts: 5

    On my z10, none of the contacts in the enterprise account show up into the Phone App. It was okay a few days ago. As far as I can tell, I did not change any configurations. Obviously BB Balance is activated on my phone. Could this be the doing of some IT policy?

    Thanks.

    -DW

    #197389

    Ronen Halevy
    Keymaster
    Posts: 2,906

    Hmm when you pull down the quick menu does it have a balance button?

    #197390

    woofwoof
    Participant
    Posts: 5

    Yes, there is a Balance button. Whether the BB Balance is locked or unlocked, the Phone App will not pick up the contacts at all.

    #197391

    Ronen Halevy
    Keymaster
    Posts: 2,906

    No idea once you are dealing with Balance. You have to ask your sysadmins.

Viewing 4 posts - 1 through 4 (of 4 total)

You must be logged in to reply to this topic.

BlackBerry© is a registered Trademark of BlackBerry Limited. BerryReview is in no way affiliated with BlackBerry Limited though sometimes their lawyers send us love letters...

Copyright © 2007-‘2014’ BerryReview LLC