UPDATE: BlackBerry Messenger & PIN Outage or Issues? Let Us Know!

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UPDATE: BlackBerry Messenger & PIN Outage or Issues? Let Us Know!

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Started 2 years ago by the BerryReview Team
Latest reply from Ronen Halevy

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the BerryReview Team

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Joined: Dec '07
Posts: 24

UPDATE: Just posted by Robb on DataOutages mailing list:

Trouble Ticket Number: 7392092
Severity: 2-Medium
Description of Issue: RIM is experiencing latency with PIN messages. This will affect PIN messages, Blackberry Messenger, Service Book delivery, and other Blackberry services.
Location of Issue: North America and surrounding areas
Start Time: Jul 23 2009 10:00 AM PDT
Symptoms you MAY experience: RIM Blackberry users may be unable to send/receive messages or may have difficulty connecting to the network.
Estimated time of repair: Unknown

I have been hearing sporadic reports from around the US and been sent a BBForums thread about BlackBerry Messenger and PIN’s getting delayed or not being sent at all. At first I thought it was just users of BBM 5.0 that leaked but it looks like it is also happening on older BBM versions.

Let us know if you are having any problems, where you are located, and if you are using the new BB messenger!

Thanks Matt for bringing this to our attention!
UPDATE: BlackBerry Messenger & PIN Outage or Issues? Let Us Know!

Posted 2 years ago #Post-Permalink
Ronen Halevy

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Joined: May '07
Posts: 5,299

Known issue affecting about 50% of subscribers.

Posted 2 years ago #Post-Permalink
Ronen Halevy

Administrator
Joined: May '07
Posts: 5,299

using BB5 in Mexico and it’s supposed to be failing all around with older versions as well as between them

Posted 2 years ago #Post-Permalink
automan69

Enthusiast
Joined: Jul '08
Posts: 489

Yup I’m with telus in Canada and using the new bbma. Delay about 15 mins.
Wouldn't it be nice if when ever we messed up our live we could simply press ' Ctrl Alt Delete' and start all over??

Posted 2 years ago #Post-Permalink
Ronen Halevy

Administrator
Joined: May '07
Posts: 5,299

Using 5.0 on my bold. Issues for the past 2 hours…

Posted 2 years ago #Post-Permalink
Ronen Halevy

Administrator
Joined: May '07
Posts: 5,299

I’m in NY and sometimes when I click on a chat it doesn’t open very often

Posted 2 years ago #Post-Permalink
Ronen Halevy

Administrator
Joined: May '07
Posts: 5,299

I’m in Arizona and can receive but can’t send messages via BBM. PIN seemed to go through tho.

Posted 2 years ago #Post-Permalink
Ronen Halevy

Administrator
Joined: May '07
Posts: 5,299

I’m in the Virginia Beach VA area on the Verizon network and BBM (4.5 version) will not work, also PIN messages fail to send. It’s been going on for about 2 1/2 hrs.
Great Job big red or RIM or Both!!!!!!!!

Posted 2 years ago #Post-Permalink
Ronen Halevy

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Joined: May '07
Posts: 5,299

Happening in Ecuador too. It’s been this way for about three hours

Posted 2 years ago #Post-Permalink
Ronen Halevy

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Joined: May '07
Posts: 5,299

Here in Fredericksburg,VA PIN not working on 4.5 OS. Not for hubby in DC either (same OS).

Posted 2 years ago #Post-Permalink
TekCG

Newcomer
Joined: Jul '09
Posts: 8

Boston, MA using BBM 5 and having delay issues.

Posted 2 years ago #Post-Permalink
Ronen Halevy

Administrator
Joined: May '07
Posts: 5,299

in nyc. down since noon.. messages taking 10-15-20 min to go through and some not at all and receiving out of order messages. all day come on RIM

Posted 2 years ago #Post-Permalink
Luis Merlos

Moderator
Joined: Jun '08
Posts: 1,231

I am able to send but not receive

Posted 2 years ago #Post-Permalink
matthiasj

Newcomer
Joined: Oct '08
Posts: 22

I have BBM 5.0 and have lots of issues with messages sending but not showing as delivered or read if I get a reply. I’ve considered reverting back to 4.6

Posted 2 years ago #Post-Permalink
Ronen Halevy

Administrator
Joined: May '07
Posts: 5,299

Im at dominican republic, no delay in BBM 5.0

Posted 2 years ago #Post-Permalink

UPDATE: BlackBerry Messenger & PIN Outage or Issues? Let Us Know!

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