1. 

   Terrence T
   

   Guru
   Joined: May '10
   Posts: 1,777

   Hey guys!

   I have over 1.2gb of apps on my playbook and i seem to have trouble backing it up.

   Previously, i had just 800-900mb and backup via the latest desktop manager (6.0.2) was fine. But now, with over 1gb of app data, i cant seem to back up. It keeps telling me communication with device failed. However, my playbook did show backing up for 10 seconds before the Desktop Manager "disconnected" it.

   Anyone else has this issue?

   PS: I have uninstalled my Desktop manager and reinstalled too. This issue has been persistent for the last 3 updates (playbook OS) at least.

   Posted 10 months ago #Post-Permalink
2. 

   PB Forever
   

   Master
   Joined: May '11
   Posts: 1,334

   Hmmm... I had a similar problem and I broke it up into chunks. First just the apps then the rest of the stuff. Perhaps that might work or have you tried that already?

   Posted 10 months ago #Post-Permalink
3. 

   PB Forever
   

   Master
   Joined: May '11
   Posts: 1,334

   Sorry meant to say when I did that it backed up fine.

   Posted 10 months ago #Post-Permalink
4. 

   Terrence T
   

   Guru
   Joined: May '10
   Posts: 1,777

   Nope. There is 3 options under custom.
   - Apps (1.2-1.3gb)
   - Media (28-30gb)
   - settings (12mb)

   settings is ok. If i choose apps or media... fail :(

   Posted 10 months ago #Post-Permalink
5. 

   Terrence T
   

   Guru
   Joined: May '10
   Posts: 1,777

   Anyone here has e issue? =(

   Posted 10 months ago #Post-Permalink
6. 

   Corey Davis
   

   Moderator
   Joined: Mar '09
   Posts: 1,139

   I had that issue for a long time. I update Desktop Manager and rebooted by pc and Playbook. Then it worked. I have a similar amount of stuff on mine as you do. Maybe a tad more music. Syncing is a bitch. I have to leave it alone for about an hour or two. Do you have WiFi sharing turned off? I've heard that helps.

   @scuebydue

   Posted 10 months ago #Post-Permalink
7. 

   Corey Davis
   

   Moderator
   Joined: Mar '09
   Posts: 1,139

   Oh, and what type or usb cord are you using??? If mine doesnt have the BlackBerry symbol on it or is made by RIM, mine won't connect.

   Posted 10 months ago #Post-Permalink
8. 

   Terrence T
   

   Guru
   Joined: May '10
   Posts: 1,777

   Hey. I have had wifi-sharing turned off and on at different instances.

   Hmm, will try the usb cable, been using 30 over pcs of generic cables. I can connect and manage files but not backup here :(

   Posted 10 months ago #Post-Permalink
9. 

   Corey Davis
   

   Moderator
   Joined: Mar '09
   Posts: 1,139

   Yeah. I couldn't back up or sync for the first 2 months with my playbook. Then one day I sat down and fidgeted with it non stop. Then, it suddenly worked. But took forever. Actually had decided to leave the boat, go eat and let it be. Came back and it had completed.

   Posted 10 months ago #Post-Permalink
10. 

    Terrence T
    

    Guru
    Joined: May '10
    Posts: 1,777

    
    Epic error..

    Posted 10 months ago #Post-Permalink
11. 

    Terrence T
    

    Guru
    Joined: May '10
    Posts: 1,777

    
    
    

    Posted 10 months ago #Post-Permalink
12. 

    Terrence T
    

    Guru
    Joined: May '10
    Posts: 1,777

    anyone help? :(

    Posted 9 months ago #Post-Permalink
13. 

    babisboi
    

    Guru
    Joined: Dec '10
    Posts: 2,775

    I just got my PlayBook and I've had no issues with backups so far. Good luck with this.

    Posted 9 months ago #Post-Permalink
14. 

    PB Forever
    

    Master
    Joined: May '11
    Posts: 1,334

    Hey Terrence, I'm now having the same prob you are. Last successful back up was in July 15th. Hmmm... I'm gonna play around a bit with my dm and see what I can figure out and let you know.

    Posted 9 months ago #Post-Permalink
15. 

    PB Forever
    

    Master
    Joined: May '11
    Posts: 1,334

    Hey Terrence, FYI, I ended up caving and doing a security wipe and reloading everything back in. Luckily I don't have as many files as you... and my back up now works.

    My suggestions is plug your PB in copy the media files from your PB to your comp. Do a security wipe and grab the files from your comp and drop back into your PB.

    I figured out what caused my problem, pulling the connector plug too soon before it finished backing up.

    Good luck and let us know what you've decided to do.

    Posted 9 months ago #Post-Permalink

RSS feed for this topic

Reply

You must log in to post.

Hot Tags

8900 9700 9800 app Apps App World AT&T BBM BIS BlackBerry BlackBerry Messenger BlackBerry Tour Bluetooth Bold chaussures timberland Contacts Email Free Free Software Game Games Giveaway GPS iPhone Keeper playbook QNX review RIM Storm T-mobile themes tips Torch tory burch outlet tracker Twitter Verizon Video Wi-Fi