This may sound strange...but i really need your help.....
my Blackberry bold 9700 will not sound off at 5.30am (the Alarm Clock)the alarm functions will come on at 5.30am but then nothing happens....
if i change it to a later time or an earlier time etc.. i still have the same problem... I have downloaded a new alarm clock system, and guess what? that does not work too.
hope the above makes sense, can someone advise me? ps. i have reset the device and still no joy....
Maybe it's a problem with the OS, what OS version you have you could try re-installing it. Or upgrading,
first do a back up of all your settings and then wipe the device re-install OS then go to advance options and restore all your settings besides your alarm settings.
My version is O.S.5.
I backup the device every evening (after work)
I just want to confirm that the Tone is set and the volume is what you want it at.
Open Clock
Menu: Options
Please advise the Alarm option on that screen.
I ran into the issue once when I had problems accessing my microsd card. Maybe see if its working by playing the alarm tone.
I ran into the issue once when I had problems accessing my microsd card. Maybe see if its working by playing the alarm tone.
Every BlackBerry I have owned (that had microSD support) has, at one point or another, failed to play my tone(s) from the microSD card. Even my Tour does this on occasion. I have a ringtone on my microSD card that plays when my phone is ringing, but every so often, I either get no ringer or it plays the default ringtone. This happened on my 8830 and my Tour, across multiple versions of the OS (4.0-5.0). The only remedy I have found was to copy the file to the phone memory.
Adding to JohnnyB's suggestion, make in the Clock Options, make sure the Volume is not set to Silent.
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