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niranjanmayya (niranjanmayya)
- Member Since
- February 9, 2009 (3 years)
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- 3
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- John, Just sent you e-mail. Can you try again ? My earlier post occurred after we diagnosed the problem but before we had fixed your account. You should be good to go. Regards -niranjan
- David, We've located the problem - there was a bad feed on your subscription that was causing everything to fail. This ought not to happen of course - we will fix this in a subsequent client release. For now we can resolve this issue quickly by deleting the problem feed. We will send you more information by e-mail. Regards -niranjan
- John, We've located the problem - you had a bad feed that was causing our server to barf when parsing it, and it caused everything to keel over. This will be fixed in subsequent releases; for now we can remove the problem feeds from your account so you can get Viigo functional quickly. Regards -niranjan VP, Product Engg,Viigo
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