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lrome52 (lrome52)

Member Since: September 4, 2009 (2 years)
Posts: 2

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Right on. I use my Storm for both business and as a consumer, that makes me a 'Bizumer' I suppose. As a former Apple employee, I understand the importance of consumer awareness. What Rim has done is unacceptable. The fact that I have to continually spend time updating or repairing my device because the carrier has no clue how to help, and Rim wants money to fix what they caused is ludicrous. I have been through 4 Storms since the December launch and still do not trust the device to work reliably. Spontaneous reboots, lost calls, lost emails, freezes, lockups you name it Rim provides it across the smartphone platform. I am ashamed to admit how many hours I have consumed with this device. i actually received a factory replacement the other day that had third party apps still installed from the previous owner! When I called my carrier's tech support line I was told that if I want the device to work, wipe it and install one of the beta or leaked OS's. How confidence inspiring. The ONLY reason I still have the Blackberry is because i have 5 phones with my carrier and am locked into them for at least 12 months. Then I will end my relationship with them and move on to ATT and purchase an iPhone. Though the thought turn my stomach, and I am loathe to support a company rife with internal corruption and political infighting I NEED a working smartphone solution. I am self-employed and struggling to get on my feet. The smartphone is invaluable to me. sadly however, I don't think anyone is listening, especially Rim. Pity too, the Storm is an incredible device and capable of burying the iPhone. I just can no risk losing business because my smartphone acts so idiotic.

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I Have A BlackBerry Dream – An Open Letter to RIM User last replied: 2 years ago. Most recent reply: 2 years ago

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