I have been asked numerous times about which frequency(s) each BlackBerry device supports. RIM has now made this easy by publishing a knowledgebase article that specifies every Berry since the DataTAC 850 combined with the frequencies and technology that it supports. As a side note it also mentions the current BlackBerry OS’s available for each [...]

RIM has done a great job of breaking down the 2 way reconciliation features for BIS users in an easy to consume chart. The new 2 way reconciliation has made quite a few people happy but until now there was no distinctive list of the supported features on each type of hosted BIS email account [...]

I found this great Knowledgebase resource detailing the BlackBerry features available to Nokia BlackBerry Connect users on a company BES. I had a few people asking me for this previously since their company was handing out Nokia 9300’s and they wanted E-series devices. Of notable interest is the fact that the comparison on the Knowledgebase [...]

Now this is a problem I have been faced with a few times. It is not that simple to change an email address from a BES account to a BIS account especially in regards to the desktop manager installation. RIM has just posted a great tutorial in the Knowledgebase on exactly how to switch between [...]

I get this question often from users asking how to remove all of their personal information from their BlackBerry. This sometimes needs to be done for a variety of situations. For example, you may want to sell your berry on eBay or you may want to give it to a friend or better yet you [...]

I remember the times when I was plagued with a Java Error code 310 on my BlackBerry and could find no resource that detailed exactly what that error meant. RIM has posted a pretty good guide in the BlackBerry Knowledgebase defining what those Java error codes mean and how to troubleshoot them. Sadly none of [...]

RIM has finally conceded the issue with Gmail emails showing duplicates on your BlackBerry and has posted an approved workaround that many people have been using for quite awhile. The problem originates from the fact that Gmail does not have a folder structure and all email including sent mail is stored in the same folder. [...]

One of our readers asked me how to replace a broken LCD screen on his BlackBerry 8700. Ken Hanscom at Somelifeblog.com has posted a great step by step tutorial on how to replace a broken LCD screen on your BlackBerry 8700. Usually a broken LCD screen marks the end of your BlackBerry but you can [...]

Many users I know have always complained that the BlackBerry calendar deletes all appointments older than 90 days. After reading a recent RIM Knowledgebase article I found that this is a known bug. It turns out that this is actually a symptom of using the BlackBerry Desktop redirector. The redirector installs an CICAL service book [...]

I found a great Knowledgebase article on BlackBerry.com describing step by step how to setup Bluetooth connectivity between your BlackBerry and your Desktop. One caveat is that your Bluetooth adapter must be on the compatibility list with Microsofts Bluetooth stack which you can find here. After you follow the directions you should be able to [...]