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Not Finding BlackBerry Blend [UPDATE]

bb-blend[UPDATE Sept 25, 2014] The replication and URL correction for for the global sub-domain redirection has been resolved. All links now working for those that redirect outside of CA and US.

[UPDATE Sept 25, 2014] BlackBerry has reached out to us and let us know that the issues has been resolved and all links should be working. The published link is now working for the redirection. Blendsupport pages can be viewed at and, however is still pending.

It seems BlackBerry are advising to get to the Blend details and downloads at this link which may work for some, however I am not inclined to think so. The link is currently redirecting to which is just throwing a 404 Error for me on their global sub-domain. This also includes the the listed ‘blendsupport’ page that is being published,, this too also ends in a 404 error after redirection to


Could BlackBerry’s web team be over-looking the finer details for this launch and global accessibility or the blog posters being jumping the gun a little before finalization? Perhaps, so if you are battling to get to the correct pages, you can get to BlackBerry Blend product page here for the US and CA.

I am sure they will get to all necessary areas of the site, however it has been a little frustrating this is not working with Inside BlackBerry posts that are already up.

15 total comments on this postSubmit your comment!
  1. Try typing in the link. I just did and was brought right to the site.

    • That was already tried numerous times, if you are not aware, BlackBerry have global redirects. If in the US you go to, if Canada,,etc,etc amongst other forms of internal page redirects. In the case for the global aspect, we are redirected to which is not the same as the main sites as content differs. So whether I click on or type it out I am redirected to the global pages which does not have the Blend content as yet. They relying to much on their redirects and not considering a few things or completing the requirements of the website for the launch period.

  2. I installed it on my Laptop but when I tried to link with my Q10 it said I need OS 10.3 which I don’t have yet; just have to wait.

  3. Blend on my PC find my Q10 with 10.3 installed but I get the message that it is “restricted to RIM internal devices only”. Why announce it as launch, make the app available on 10.3, Apple App store and have not work. I don’t recall a date announced other then today for Blend.

    Has it or has it not been released.

  4. Current BB10 devices will be updated with OS 10.3.1. Blend will only work with OS 10.3 or higher. You must either wait for BlackBerry and your carrier to roll out 10.3.1 or install a leak to use Blend.

  5. I am aware that 10.3 is required as I have the. leak installed on both my Q10 and Z30.

  6. Thanks Amir.

    • Hi Richard, As Amir noted, Blend will be for the relevant devices noted on the Helpblog over at I am suspecting they have hard coded the supported devices into Blend, which I see as a positive to a managed deployment. I would ‘watch this space’ for future updates as the other device models become supported with the 10.3.1 release.

  7. I have installed Blend on my laptop running Windows 7 Ultimate 64 bit. Blend will not even start – just sits there and nothing happens when clicked upon. Also, BB Link now reports that I cannot connect to BB ID. Any help appreciated.

    • Hi Pierre, I could replicate the issue briefly yesterday wrt Link not signing in, but today it logged in with no problem. As for Blend that is difficult to troubleshot as there is no info provided other than OS version.

  8. Blend does not work for ipad or PC if a Q10 with 10.3 (leak) is connected. The Blend release is a bit misleading once does not work yet for 99.9999 of existing blackberries.. os 10 or os 7…

    • Hi, BlackBerry do cover the supported devices through the product page and Blog posts, these are the Passport and Porsche Design models at the moment. They may be managing this via hardware ID’s locally with the software or via BBID association with the device model and not just OS version. As the current models come under a supported production release of 10.3, we should see this change with possible Blend updates.

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