Jeff Gadway over at BlackBerry means well when he recommended that users run an official version of BlackBerry OS 10.2.1 before installing the new BBM update. The thing is that Gadway naively forgets to mention that there are quite a few carriers that have yet to release an official version of OS 10.2.1 (or even 10.2) for many devices. For example, AT&T is the worst violator here with users still on OS 10.1. Gadway does state that “when you run un-official versions of software you are asking for problems” but he does not mention what happens when BlackBerry forgets about their real customers and leaves them running on dated OS versions…
BlackBerry Asks That You Run “Official Versions” of the BlackBerry 10 OS
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