After BlackBerry salvaged a fiasco of a launch for cross platform BBM this weekend they promised to give us some updates on progress. We have readers constantly asking us about updates so I decided we should cover the latest lack of news. Sadly it has been almost 24 hours since the last update on Twitter and longer since their blog post about the delay. Until they cut off the rollout BlackBerry managed to rack up 1.1 million downloads from iPhone users and those who downloaded the leaked Android BBM file. Sadly even the iPhone version now seems to be running all wonky for those that have it.
This extended delay and lack of communication seems to point towards a fix coming later rather than sooner. Most of what I am hearing is pointing towards an issue on the BBM infrastructure side requiring more work than just a quick bug fix. BlackBerry is officially blaming a leaked version of BBM for Android but that might just be a cover story. Either way BlackBerry HAS to get the launch right this time so I hope they have EVERYONE working on making this relaunch go off without a hitch.
BlackBerry really needed a win with this launch and so far they do not seem to be actively doing damage control. I was hoping BlackBerry learned their lesson on lack of communication from their outages in the past.