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A VERY Important Detail About The BES 10 License Trade Up Program

BlackBerry Enterprise Service 10 License Trade Up Program-000422

Some of you may like to read Terms & Conditions but most people tend to gloss them over. That is why I found it important to mention this small but very important point for all of the BES Admins out there planning on converting their current BES 5 device licenses to BES 10. My buddy at BlackBerryForumsAU pointed out to me that there is a small catch when it comes to BlackBerrys brilliant BlackBerry Enterprise License Trade Up program that runs until the end of 2013. The licenses that BlackBerry currently gives you when you trade them in are only temporary licenses. At the end of the year you will be issued permanent CALs for the total number of activated BlackBerry 10 devices you have migrated onto your BES.

In other words if you preemptively convert 300 licenses and only migrate 200 devices then you will only be given 200 licenses at the end of the year and will have to pay for new licenses for the remaining 100. This is a brilliant move on BlackBerry’s part to incentivize companies to migrate to BES 10 in 2013 but I am not sure all BES admins are aware of this small note. Check out the details below:

Product Terms and Conditions:
This trade-up program shall be available from January 23, 2013 through December 31, 2013, subject to extension at RIM’s sole discretion ("Program Period"). You are authorized to trade up part of or Your entire licensed quantity of BlackBerry Enterprise Server Client Access Licenses ("BES CALs"). If You have previously traded your BES CALs for BES 10.0 CALs You may now trade up to the latest BES 10.x CAL release.

To continue with the order process for Your selection of BES10 EMM Corporate for BlackBerry CALs ("EMM Corporate CALs") (as applicable)1 for BlackBerry® Enterprise Service 10.x which You selected at the time of the Order, please read this Notice and click "I Agree" below. If You do not wish to continue with the order process after reading this Notice click "I Disagree" below.

Trade up licenses issued to You during the Program Period are temporary licenses and valid during the Program Period ONLY and are limited to EMM Corporate CALs for BlackBerry devices. Following the Program Period permanent EMM Corporate CALs will be issued to You by RIM to replace the temporary licenses corresponding to the actual quantity of BlackBerry 10 smartphones activated during the Program Period and shall not exceed the quantity of temporary licenses issued during the Program Period. Upon termination of the Program Period the BES CALs which you utilized during the Program Period will no longer be available for future use. Any unused quantities of BES CALs which you have not utilized during the Program Period will continue to be available for current or future use at the end of the trade up program. You acknowledge and agree Your use of the new BES 10.x CALs shall be subject to the terms and conditions of the BlackBerry Solution License Agreement ("BBSLA"), unless You have a separate agreement with RIM governing Your use of this software and the new BES 10.x CALs. The current BBSLA can be found at BlackBerry – BlackBerry | Legal Notices from Research in Motion (RIM) – US.

This offer is NOT applicable for BlackBerry Enterprise Server Express CALs or BlackBerry Enterprise Server Trial CALs.
More Info: KB33567-BlackBerry Device Service Trade Up Program

9 total comments on this postSubmit your comment!
  1. Come on Blackberry, shameful bait and switch

  2. Thanks for this post, I totally missed that part of the fine print!! FYI Even though the terms and conditions state “BlackBerry 10 smartphones” I just got a reply from Blackberry Enterprise sales that the Playbooks connected will count towards the permanent license.

  3. This is only part of the problem, the other part pertains to the fact that the new licenses are NOT perpetual. All the traded CALs go from perpetual to anual, which means that companies will have to pay a yearly renewal fee per license of $59 for BDS/UDS standard licenses; and $99 for UDS with secure workspace licenses. This is a rip off and something that Blackberry has not advertise properly to customers, it’s like a trap and very dishonest. I would like to know what they have to say about this, very disappointing!!

    • Hi Fred,
      Are you sure about that? I heard that it would only change licenses going forward not the ones purchased now. I’ll try to get confirmation.

  4. @Fred Laidman – The BES10 trade-up program is a DEVICE incentive program, not a LICENSE incentive program. If you have a perpetual CAL on a BES5 server, you can trade it up to a BES10 CAL for free. It will remain a free perpetual BES10 license after Dec 2013 IF you use it to activate a BB10 device.

  5. You acknowledge and agree Your use of the new BES 10.x CALs shall be subject to the terms and conditions of the BlackBerry Solution

  6. Any unused quantities of BES CALs which you have not utilized during the Program

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