I have been asked this a few times but for some reason I never got around to writing it up. With the launch of WhatsApp and other apps I have once again run into this annoying double cache issue and Piotr at BBNews reminded me with his post about it. There is a really easy way to clear the on device cache (but sadly not the server cache) on your BlackBerry 10 device. Just follow these instructions:
- Open BlackBerry World and let it load
- Swipe down from the top bezel and select the “settings” button
- At the bottom of the page that comes up is the version number. Tap that text with your finger.
- Hit the back button and you will see the homepage loading again
I have not been able to confirm exactly what this clears but it does seem to work. Let us know if you find out more!