COLUMBIA, Md. – May 1, 2012 – BoxTone, the innovator in Automated Enterprise Mobility Management (EMM), today announced it has extended its management platform to provide enterprise IT operations, support and security professionals with unified management and control of BlackBerry® PlayBook™ tablets running PlayBook OS 2.0. By delivering real-time management, monitoring and support for the new PlayBook OS, large organizations — especially those in regulated industries such as financial services, government and healthcare — can better ensure high service quality and security at the lowest cost and risk.
BoxTone enables the enterprise to mobilize safely, reliably and efficiently by delivering an automated EMM platform that simplifies the delivery of mobile services from a single point of control. BoxTone is the industry’s only automated EMM platform to span the full mobile lifecycle of security, support and operations across all mobile users, devices and apps for enterprise mobile deployments. With this release, BoxTone empowers IT to more efficiently operationalize a PlayBook deployment with role-based capabilities for:
· IT operations to proactively monitor real-time mobile services, respond rapidly to service issue, and optimize performance, helping to maintain service quality at the lowest cost
· Support staff to remotely look up real-time status and to auto-diagnose & fix issues fast, helping to reduce trouble tickets, escalations and support costs
· Information security and IT management to automatically track & control inventory, ensure policy compliance and optimize utilization, helping to ensure full compliance and reduce cost.