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RIM Shares How They Torture BlackBerrys to Test Their Durability

 BlackBerry Torture Testing

I love when RIM gives us some insight into how they make our favorite devices. Their latest interview is with Ryan who is a a Hardware Engineering Technician in the Hardware Support Lab at RIM. His job is to test BlackBerrys to ensure they are durable and reliable. The best part is he shares some videos of how they perform some of these tests. This sort of reminds me of the testing demos you see at Ikea stores where they open and close a drawer 2 million times.

Check out the videos below but here are some of the tests RIM performs on devices:

  • Moisture Ingress test to see where water enters a BlackBerry
  • Digital signal tests
  • Drop testing – dropping every BlackBerry hundreds of times to make revisions that improve its design. (Its cool how BlackBerrys are actually designed to absorb the impact wave and absorb the shock)
  • Bend testing to see what will happen if people sit on their BlackBerrys. (They know who you are!
  • Electrostatic discharge test to make sure you don’t shock your BlackBerry dead.

Check out the videos of the BlackBerrys being tortured in these tests below. Warning: The videos below depict graphic violence against BlackBerrys.

Water Testing:

Drop Testing:

Bend and Flex testing:

7 total comments on this postSubmit your comment!
  1. My 8900 is 2 years old and falling apart -.-

  2. And yet, all my BlackBerrys from 2009 onward (9000, 9700, 9780) have experienced the White Screen of Death. My 9780 has been on repair for 3 weeks because of that. So not only, these tests don’t seem to be able to detect obvious problems, RIM needs to also get better at fixing them.

    • These are the tests for hardware not software. I do wonder what tests they do for software…

      • The white screen is a hardware issue. The video cable was badly insulated in the early models and they’ve fixed that by adding “electrical tape”, but if that cable gets pinched too often, then the signal gets lost and you get a garbled screen which eventually stays white.

        As for the software side, I too would like to know what kind of automated tests they have. They must not be using too many humans if we look back at some of the big issues that have plagued some of the OS releases :).

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