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RIM Launches BlackBerry Business Cloud Services for Microsoft Office 365

Steve Balmer BlackBerry World

We heard about RIM offering free BES cloud hosting back in March of 2011. RIM then finally gave the details during BlackBerry World in 2011 and launched a public beta in October. Now the service has finally launched to the public for the rapidly growing Microsoft Office 365 service for business and government along with standalone Exchange Online service and works with both enterprise and consumer BlackBerry data plans.

You can read more about it at or check out the features and press release below.

Features include:

Single login

    • Log in to the BlackBerry Business Cloud Services using the same credentials that you use to access Microsoft Office 365

Powerful and familiar administration

    • Look and feel similar to the BlackBerry Administration Service for the BlackBerry® Enterprise Server
    • Manage individual user accounts, groups, and your entire organization all from the BlackBerry Business Cloud Services web console. You can also activate BlackBerry devices and send wireless commands.

Wireless activation

    • Activate devices over the wireless network and associate them with the BlackBerry Business Cloud Services

Support for personal devices

    • BlackBerry Balance allows for an employee’s use of a single BlackBerry smartphone for both work and personal without compromising the security of corporate data. This feature is available on devices running BlackBerry® 6 or later.

Instant messaging

    • Supports BlackBerry® Messenger and consumer instant messaging applications available from the BlackBerry App World™ storefront

Data protection

    • Uses AES as the symmetric key crytographic algorithm to protect data that is in transit between the BlackBerry Business Cloud Services and devices
    • Protects the connection between BlackBerry Business Cloud Services and the BlackBerry Administration Service using HTTPS
    • Provides IT policies and IT administration commands to control the behaviour of the device

Web-based self-service

    • Allows users to switch devices, back up and restore data on devices, set their own activation passwords, or send wireless commands to lock or erase the data on devices

User features

    • Supports all of the messaging features that users expect with BlackBerry devices, including wireless email reconciliation, email filters, email forwarding, signatures, out-of-office reply, contact lookup and updates, attachment viewing and downloading, personal distribution lists, personal folders and subfolders, follow-up flags, calendar event forwarding, availability viewing in meeting invitations, and so on


RIM Launches BlackBerry Business Cloud Services for Microsoft Office 365

Waterloo, ON – Research In Motion (RIM) (NASDAQ: RIMM; TSX: RIM) today announced general availability of BlackBerry® Business Cloud Services for Microsoft Office 365 – a new service for business and government organizations that extends Microsoft Exchange Online to BlackBerry® smartphones and allows customers to manage their BlackBerry deployments in the cloud. The service is available at no additional charge to current medium-sized or enterprise subscribers of the Office 365 suite or standalone Exchange Online and works with BlackBerry smartphones on business or consumer data plans.

“RIM is pleased to launch BlackBerry Business Cloud Services for Microsoft Office 365. This new cloud-based option allows customers to cost-effectively support mobility across their organizations and easily manage and secure their BlackBerry deployments,” said Alan Panezic, Vice President, Enterprise Product Management and Marketing at Research In Motion. “We continue to build upon the end-to-end BlackBerry solution for our business and government customers with both on-premise and cloud-based solutions, a range of technical support options to suit any size organization, and a growing ecosystem of apps and services for users.”

“Microsoft’s partnership with RIM exemplifies our commitment to providing customers with the best productivity experience across the PC, browser and phone,” said Julia White, Senior Director of Microsoft’s Exchange Product Management Group. “The availability of BlackBerry Business Cloud Services is great news for Office 365 and BlackBerry customers who want to get the maximum benefit from these two business collaboration services.”

BlackBerry Business Cloud Services offers advanced administration and flexible smartphone self-service features to support an organization’s BlackBerry deployment in the cloud. Key features include:

  • Wireless synchronization with Microsoft Exchange Online email, calendar and organizer data from a BlackBerry smartphone
  • BlackBerry® Balance™ technology, which presents a unified view of work and personal content on a BlackBerry smartphone while keeping the content separate and secure
  • An intuitive web-based console for IT administrators to provision, manage and secure BlackBerry smartphones from anywhere
  • Online access to employee self-service smartphone security functions, allowing users to easily reset a device password or remotely lock or wipe a device in the event of loss or theft

Managed service providers, systems integrators, carriers, resellers and other partners can also use the cloud service to manage BlackBerry deployments on behalf of their customers.

The service is available today in over 50 countries. Customers can go to to get started.

1 comment on this postSubmit your comment!
  1. I wish RIM would offer the same kind of support for standard IMAP and SyncML (or Activesync if they really have to).
    This dependency with Microsoft products has been bothering me from the start, especially since BlackBerrys are supposed to be secure and efficient.

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