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T-Mobile Docs Confirm Carrier IQ Baked into My Account App on Latest BlackBerrys

Carrier IQ FAQ T-Mobile

This Carrier IQ debacle keeps on getting worse. First we had RIM and many more carriers denying having anything to do with the Carrier IQ application and then providing more details. While most of the concerns users have with Carrier IQ are non-issues on BlackBerrys due to the built in security its still interesting to see how far T-Mobile is now trying to distance themselves from the company.

Update: A few more details scored by TmoNews confirming the devices Carrier IQ is on

T-Mobile has put up an official FAQ about the Carrier IQ app on their website (thanks Jon!). It does not provide much detail but TmoNews scored a full internal FAQ that provides way more details. According to their docs the Carrier IQ app is bundled into the My Account app on BlackBerrys. The Carrier IQ app works on the latest Bold 9900, Torch 9810, and Curve 9360 along with Android devices. They clearly spell out that the BlackBerry support is “less robust” than Android with less information available. Customers also need to accept the permissions to allow Carrier IQ to collect and transmit data while it works out of the box on Android devices.

Check out the images below for the details. Personally I would be uninstalling any My Account apps ASAP…

Carrier IQ FAQ T-Mobile

Carrier IQ FAQ T-Mobile2

Carrier IQ FAQ T-Mobile3

7 total comments on this postSubmit your comment!
  1. Just waiting for AT&T… and Verizon…oh and Sprint as well, to all “fall”…somehow I just feel it.

  2. Another reason to stick with my 9700 and 5.0.something for a while longer…

  3. “CONSUMER accounts will not have an option to disable CIQ.BUSINESS accounts will have a process in place to opt out thru account manager.” (emphasis mine)

    Why would business accounts be allowed to opt out and not consumer ones? Another instance of corporations enjoying more benefits/rights than private citizens.

    This does smell of government surveillance.

  4. This CIQ debacle is EXACTLY the sort of thing I’ve been thinking of for years as I’ve ranted against lazy developers having their apps ask for “Trusted Application” status upon install. And how many lazy users just blindly say yes when asked?

    EVERY app you install should tell you explicitly in plain language what permissions it needs and WHY. And in particular if it needs access to “personal data”, what and why. AND, the user should be informed exactly what functionality is lost if permissions are NOT granted.

    Me, with VERY rare exception, when an app asks for Trusted Application status I answer NO and then delete the app. There are very few instances that an app needs it, it’s a lazy cop-out (or a sneaky app).

    • Good point and I agree. There are some instances where I can understand an app needing access, say a FileScout needing access to files, but if I recall there was some outcry when the Facebook app first came out (or maybe lazy people don’t even care anymore) because it would search your address book and make suggestions, now that I think about it, Kik was guilty of the same thing only they didn’t even ask you.


    Figures this would be the one of the opinions from the android world…I like my privacy, whether its fully intact or not (I’m sure there is stuff out there I’m missing or will never even know).

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