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RIM Offers Downgrade Steps from PlayBook OS 2.0 Beta to v1.0.7


This has been floating around for at least a week now in the official RIM forums but now RIM has spelled out. Some users have wanted to downgrade from the PlayBook OS 2.0 beta back to the official v1.0.7. RIM has been kind enough to detail the steps in a blog post on the BlackBerry Help blog. The main thing you need to know is that it can take 24 hours waiting to get back to the previous version.

Check out the full instructions here or below. Personally I am very curious to know why users are downgrading. Is it because of BlackBerry Bridge?

Provided 24 hours have passed since signing up and installing the Developer Beta OS, complete the following steps using BlackBerry® Desktop Software to return to the current non-beta release (v1.0.7) of the BlackBerry PlayBook OS.

Tip: BlackBerry Desktop Software is available for PC and Mac users, and the latest version can be downloaded from the BlackBerry Desktop Software website.

Restoring the BlackBerry PlayBook OS to v1.0.7 will erase everything on the tablet, so make sure that you back up any important documents and files before proceeding. Important: If you backup your PlayBook while it is running the Developer Beta OS, you’ll be unable to restore this backup file to your PlayBook once you’ve loaded OS v1.0.7. This is in reference to running a general back up using the BlackBerry Desktop Manager. What you can back up safely are specific documents, photos, or other files – and then reload them once you’ve restored OS v1.0.7. There are several methods to accomplish this; consider using USB File Sharing, or Wi-Fi® File Sharing to backup important documents, photos, or other files before proceeding with the steps below.


  • BlackBerry PlayBook tablet with at least 20% battery life
  • BlackBerry Desktop Software and a USB cable
  • Active Internet connection


  1. Turn off the BlackBerry PlayBook tablet
  2. Using a PC or Mac, open BlackBerry Desktop Software
  3. Using the USB cable, connect the BlackBerry PlayBook tablet to your computer:
    • If prompted, enter your BlackBerry PlayBook tablet password
  4. A dialog will appear stating BlackBerry Desktop Software cannot connect to your BlackBerry PlayBook tablet. When this appears, click “Update”.


    • Note, this dialog will disappear when the BlackBerry PlayBook tablet boots up completely. If this occurs, disconnect the BlackBerry PlayBook tablet and repeat the previous steps to get the dialog to appear again.
  5. Enter your email address or uncheck “Yes, email me when updates are available”.
  6. Depending on which version of BlackBerry Desktop Software you are using select one of the following options:
    • BlackBerry Desktop Software for PC, click “Install”.
    • BlackBerry Desktop Software for Mac, click “Repair”.


After clicking one of the above options, your BlackBerry PlayBook tablet should have the current non-beta release of the BlackBerry PlayBook OS installed (v1.0.7). After the OS is restored to v1.0.7, you’ll be presented with the BlackBerry PlayBook tablet Setup Wizard, which will allow you to setup the tablet again. While setting up your tablet again, you can check out the BlackBerry PlayBook category of the Inside BlackBerry Help Blog to learn more about your tablet.

14 total comments on this postSubmit your comment!
  1. I think the reason for the downgrade is a number of things.

    BlackBerry bridge not working is a huge setback. Personally i’m ok without bridge for now, as long as the browser works.

    Also I find the browser on 2.0 to be really unstable. coupled with android players instability.

    I have been debating to go back to 1.0.7

  2. Given the choice between bridge, and folders+android player+AIR 3.0 I would choose Bridge.

  3. I agree, I would go for bridge.

    But the 24 hours part sucks. lol

  4. For sure Bridge is a big problem… I have some problem with the browser too (https website like gmail, hootsuite…)

  5. Followed the steps above and desktop manager downloaded the tablet OS and installed it. When completed and went through the setup process it right away wanted to redownload the OS 2.0 software update to my Playbook. How do i get around that?

  6. This quite concerning to me that RIM have not been able to resolve some standard issue browsing problems, even if this is a beta. My main issue with the browsers is that instead of serving the content, it serves the physical files, Eg: html, php, etc.

    This issue was random for me but enough for me to shelve the playbook.

  7. Any app (including the browser) that accessed the internet was spotty at best. Thank god they didn’t try to release in October.

    Beta version is simply not ready for prime time.

  8. I have Playbook 16 GB.. I’ve upgrade to 2.0 beta.. but i couldn’t use Bridge.. That’s why i’ve downgrade to 1.0.7. now i have a big problem, my wifi doesn’t work. how can i fix it? have you got an idea? Please help me, thanks..

  9. This does work but after i finish this and my playbook reboot it self and i do all the sign up thing again and it auto update it self to 2.0

    My question is that how do i stop that?

  10. @zerokqp
    It should stop doing that after 24 hours from when you registered for the beta of os2.
    So if it hasnt been 24 hours yet, hold on. If it has been 24 hours then post that and see if anyone can help.

  11. I guess, you need to use 2.0 bridge app on mobile too.. But i feel the video chat, some other apps are not available on 2.0

  12. upgraded to v2 found getting android apps to install to complicated (not a registered android device blah blah) and loss of video calling and loss of menu bar (favourites,games, etc) irritating.

    downgrading back to previous version now

  13. i have tried and tried more than 20 times nothing going right its always forcing me to download the updates of os2 i hate it. i tied a lot of ways no any solution i used to by 3-4 devices of black berry smart things now after this i will stop if i did not get any solution……… help if u can!!!!!

  14. Really stuck, upgraded playbook to OS2, did a security swipe to rectify videochat problem, on reconnection I was told that i had to reinstall OS2, got to 80mb and am now being told that I cannot connect to the update server, how can I recover, desktop will not allow connection until setup is complete, please help

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