We have been hearing reports this morning from users in the EMEA (Europe, Middle East, and Africa) region that they are having BIS issues. We are not sure if this has to do with the recent BIS 4.1 update but it looks like that. Lucas over @N4BB spotted a confirmation by UAE carrier Du confirming that RIM has a service degradation in the area. Service does not seem to be totally out but degraded for ~50% of customers which is a huge deal.
You can watch Du’s updates on Twitter here. Here is what they have had to say so far:
- We’re fully aware of the ongoing degradation with BlackBerry services. We’re working with RIM to rectify the outage soonest.
- We received updates from RIM confirming BB services in Europe, ME & Africa are affected starting 09:19 GMT today & degradation is ongoing.
- The level of impact is gradually improving, and as we speak, approximately 50% subscribers are effected in those regions.
- Subscribers may experience delays in sending or receiving messages, roaming, or using other services such as Internet browsing or IM.