Long time RIM exec Mike Kirkup left RIM recently from his role of Director of Developer Relations after 10 years. He is actually quite positive on RIM’s prospects but Tom pointed out an article Kirkup wrote today about “three reasons I miss my corporate managed BlackBerry.” In the post Kirkup details how different the enterprise BES experience is from the consumer BIS experience. We have been telling RIM this for ages and they seem to finally be getting it with the Gmail integration.
Still its sort of crazy to think that many of RIM’s developers do not fully understand the traditional consumer BlackBerry experience when evaluating the BlackBerry solution and improving it. Mike Kirkup laments the lack of instant email delivery and PIM sync along with global address book lookups. Many developers have tried to step in and fill in the gaps like RIM has with Gmail & Yahoo sync but it looks like RIM may finally get it with the first QNX powered superphones. It looks like RIM will finally introduce a traditional IMAP and ActiveSync client in the devices which should alleviate most of the pains Mike ran into when moving from BES to BIS. Still should RIM be forcing their employees to use BIS so they understand what its strengths and limitations are?
I am really curious to learn what all of you think about Mike’s experience!