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How to Diagnose Your PlayBook Wi-Fi Connection & View Status

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I have had quite a few users ask me similar questions in the last few weeks so I thought I would address it with a simple post. There is a nice and slightly hidden set of features in the Options->Wi-Fi menu that you can access if you click on the little Wi-Fi icon with the question mark at the bottom left of the Options->Wi-Fi menu pane.

Say for example you want to know what the current speed of your connection is to your access point then hit the drop down menu and select “Wi-Fi Information.” Then scroll down to connection data rate. For some reason mine always shows 24Mbps even though my laptop is reporting 130Mbps in the same location.

From that dropdown menu you can also access you Wi-Fi logs to see what is going on. You can also diagnose your PlayBook Wi-Fi internet connection by testing it out with a Ping or checking on the routing with a traceroute or DNS Lookup. I don’t understand why RIM didn’t make that option button a bit bigger but there is a load of information in here.

Let us know if you find any other tips like this!

3 total comments on this postSubmit your comment!
  1. Cool thanks! I never had problems connecting and took my speed etc for granted. But my PB and laptop clocked in exactly like your’s did. Do you think the PB has the 11MBps as “limit” even though it could be faster? Not a techy so not sure if I’m getting my point across correctly.

  2. never had an issue with the demo unit I had, but will keep it handy if I ever run into issues

  3. Thanks for the info

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