Earlier in the weekend we mentioned some rumblings about RIM recalling about 900 BlackBerry PlayBooks from Staples. RIM reached out to us to let us know about the recall and from what I can tell its not that big of a deal. The OS builds shipped with those devices might not have been able to load correctly and a majority of them had not made it onto shelves yet. Here is RIM’s official statement:
RIM determined that approximately one thousand BlackBerry PlayBook tablets (16 GB) were shipped with an OS build that may result in the devices being unable to properly load software upon initial set-up. The majority of the affected devices are still in the distribution channel and haven’t reached customers. RIM is working to replace the affected devices. In the small number of cases where a customer received a PlayBook that is unable to properly load software upon initial set-up, they can contact RIM for assistance.
In the words of officer Barbrady… This kind of stuff happens regularly in supply chains. It is just usually not publicized and gets caught in QC. Let us know if you ran into any of these devices.