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RIM Releases The Two BES IT Policies for the BlackBerry PlayBook

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Until now we only knew about one BES IT policy that would be available for the BlackBerry PlayBook at launch. It turns out there is a second but it is sort of inconsequential. The main IT policy sets if users are allowed to use the BlackBerry Bridge to connect to the BlackBerry Smartphone. The second allows the BlackBerry PlayBook to generate and send log files to the BlackBerry Technical Solution Center. RIM has offered up both in a ZIP file for admins to download and import into BES 4.x and 5.x.

You can download the new BES IT Policies for the BlackBerry PlayBook at this link. Full description and details are are below:


How to import IT policy rule definitions for PlayBook

Article ID: KB26294

Type: Support Content

Last Modified: 04-11-2011

Product(s) Affected:

  • BlackBerry® Enterprise Server for IBM® Lotus® Domino®
  • BlackBerry® Enterprise Server for Microsoft® Exchange
  • BlackBerry® Enterprise Server for Novell® GroupWise®

Overview

The attached file below contains several new IT Policies to support the BlackBerry PlayBook. Descriptions of these policies are below:

Enable BlackBerry Bridge

This policy can be found under the BlackBerry Bridge category when configuring an IT Policy after the file below has been applied to the BlackBerry Enterprise Server.

Description: Specify whether a BlackBerry device can run BlackBerry Bridge. If you set this rule to Yes, a user can run BlackBerry Bridge and use it to connect a companion device (for example, the BlackBerry PlayBook) to the BlackBerry device. If you set this rule to No, a user cannot run BlackBerry Bridge and cannot use it to connect a companion device to the BlackBerry device.  If you do not set this rule, a default value of Yes will be used.

BlackBerry PlayBook Log Submission

This policy can be found under the Companion Devices category when configuring an IT Policy after the file below has been applied to the BlackBerry Enterprise Server.

Description: Specify whether a BlackBerry PlayBook tablet can generate and send log files to the BlackBerry Technical Solution Center. The default value for this rule is Enable Logging. If you set this rule to Enable Logging, the tablet can generate and send log files to the BlackBerry Technical Solution Center. If you set this rule to Disable Logging, the tablet cannot generate and send log files to the BlackBerry Technical Solution Center.

The BlackBerry Enterprise Server does not require updates to support new IT policy rule definitions.

To import the IT policy rule definitions, complete the steps below for the appropriate version of the BlackBerry Enterprise Server.

Note: The following updates to the IT policy rule definitions may refer to features not available in earlier versions of the BlackBerry Enterprise Server.

Warning: Do not modify the IT policy rule definition update file. Importing a modified file might cause issues with the functioning of the BlackBerry Enterprise Server.

Environment

  • BlackBerry® Enterprise Server 4.0 and 5.0

    Resolution

    Method 1 – Update the IT policy rule definition using BlackBerry Administration Service

    This procedure is appropriate for the following versions of the BlackBerry Enterprise Server:

    • BlackBerry Enterprise Server 5.0

    Complete the following steps:

    1. Download the ITPolicyPackPlayBook.zip file attachment and unzip it to a temporary folder on the local computer hosting the BlackBerry Manager.
    2. Open BlackBerry Administration Service.
    3. From the BlackBerry Solution Management panel, expand Policy.
    4. Click Manage IT Policy Rules.
    5. Click Import IT Policy Definitions.
    6. Browse to the temporary folder where the ITPolicyPackPlayBook.zip file was unzipped.
    7. Select the ITPolicyPackPlayBook.xml file.
    8. Click Save.
    9. When the import process is complete, the following message appears:

      The IT policy definitions have been updated.

    Method 2 – Update the IT policy rule definition using the BlackBerry Manager

    This procedure is appropriate for the following versions of the BlackBerry Enterprise Server:

    • BlackBerry Enterprise Server 4.1 SP2 to 4.1 SP7

    Complete the following steps:

    1. Download and unzip the ITPolicyPackPlayBook.zip file to a temporary folder on the local computer hosting the BlackBerry Manager.
    2. Open BlackBerry Manager.
    3. Select BlackBerry Domain.
    4. Select the Global tab.
    5. From the Tasks list, select Service Control and Customization.
    6. Select Import IT Policy Definitions.
    7. In the File Open dialog box, navigate to the temporary folder where the ITPolicyPackPlayBook.zip file was unzipped.
    8. Select the ITPolicyPackPlayBook.xml file.
    9. Click Open to import the IT policy rules definitions.
    10. When the import process is complete, the following message appears:

      The import of this IT policy rule definitions file was successful. There were <the_number_of_additions> additions and <the_number_of_updates> updates.

    Method 3 – Update the IT policy rule definition using the loadbesmetadata.exe tool

    This procedure is appropriate for the following versions of the BlackBerry Enterprise Server:

    • BlackBerry Enterprise Server 4.0 and 4.1

    Complete the following steps:

    1. Download and unzip the ITPolicyPackPlayBook.zip file to a temporary folder on the local computer hosting the BlackBerry Enterprise Server or the BlackBerry Manager.
    2. From the command prompt, navigate to the temporary folder that contains the ITPolicyPackPlayBook.zip file.
    3. In the root of the temporary folder, type loadbesmetadata.exe -i ITPolicyPackPlayBook.xml .
    4. After executing the loadbesmetadata.exe tool, review the screen output and directory log for errors.

    Note: For BlackBerry Enterprise Server 4.1 SP4 running in a Windows® environment with Japanese fonts, make sure that the IT policy rule definitions updates are imported in the Japanese language, by typing loadbesmetadata.exe -i ITPolicyPackPlayBook.xml -l jp_ja in the command prompt.

    Note: The loadbesmetadata.exe tool can be executed from a computer other than the one on which the BlackBerry Enterprise Server is running.

    Note: To determine how to specify BlackBerry Configuration Database information, run the loadbesmetadata.exe tool from the command prompt using no parameters. Review the usage help screen to determine the parameters required for specific installations

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  • 12 total comments on this postSubmit your comment!
    1. Seriously, Ronen, why are their no Playbook ads? This is scary. How can they be doing such a soft launch.

    2. Anyone know how the PlayBook will interact with BES Express? I run BES Express now and with the SP2 update they removed the ability to import IT policy definitions. I hear rumours it was goingto come back with the SP3 update but just wondering how I would get these PlayBook IT policies loaded if they don’t add that functionality back?

    3. more bis less bs

    4. Any views from security conscious admins on whether they will keep Bridge enabled (eg. government, financials etc)….

      Lose a few big companies and RIM loses a big potential market of employees of those companies seeing the PlayBook as a Personal + Work tool

    5. Wondering if anyone else is trying to use Internal Intranet sites where you would need to send HTTP POST commands ie. Online forums, etc?
      We are finding the bridge browser is unable to send these required POST commands, even though it works fine on your Blackberry Phones, and the regualr playbook browser through Wifi.

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