Forgot your password?

BlackBerry Internet Service (BIS) 4.0 Features Confirmed by RIM

BIS 4.-0

RIM has posted up a knowledge base article confirming the features in BlackBerry Internet Service (BIS) 4.0. There are really no crazy new features in BIS 4.0 from what RIM is saying but its nice to see it is coming. I recommend checking out the full knowledge base article that I copied below in case RIM pulls it.

New features of BlackBerry Internet Service 4.0

Article ID: KB26151 – Last Modified: 04-02-2011


The BlackBerry Internet Service (BIS) is designed to provide BlackBerry smartphone users with access to email messaging, instant messaging, Internet browsing, and more. BlackBerry Internet Service subscribers can receive automatic delivery of email messages from up to ten email accounts on their BlackBerry smartphones.
The following is a list of new features being introduced with BlackBerry Internet Service 4.0:
Language Support

In BIS 4.0, the following new languages will be support:

  • Vietnamese
  • Hindi

Automatic Login Improvements
Previously, BIS users who had a username and password were prompted to enter their credentials whenever they accessed their BIS account from their device. In BIS 3.2, the existing Automatic Login functionality was updated for an improved experience for users who have a username and password. Users who access their BIS account using a username and password on their device by using the email setup application (devices running 4.6 handheld software or earlier) were automatically logged into their BIS account, thus eliminating the need for a user to enter their credentials. In BIS 4.0, this improvement has been extended to all username password users who use the Email Setup application on 6.0 devices. This will provide an improved experience for more BIS users by not having to remember BIS credentials when accessing their account from their device, helping reduce support calls related to forgotten BIS account credentials.
Note: Users who have a BlackBerry hosted email address (@<carrier>, and currently do not have a password assigned to this email address will use their BIS account password for validation actions.
Google Calendar Synchronization Improvements
The following improvements to Google Calendar Sync have been included in BIS 4.0:

  • Delete sync for events that belonged to a deleted Calendar
    • If the user goes to Calendar Settings in Google Cal and clicks on the "Delete" link for the primary calendar, then confirms the deletion in the Gmail UI, the events deleted on the Gmail calendar are deleted from the HH as well.
  • Status field sync
    • The “Status” field (free/busy status) is synchronized between the HH and the Google calendar

Remove Import Control

In BIS 4.0, the import control option within the HTML user interface will be removed.

  • This feature previously allowed users to have BIS check Outlook for integration settings during setup of a new email account.
  • The option selected in the screenshot below will no longer exist in BIS 4.0.


Secret Question
Currently, BIS prompts a user to enter a ‘secret question’ and ‘answer to your secret question’ that allows them to retrieve their BlackBerry email address password in the event it has been forgotten.

  • In BIS 4.0 the text will be changed and users will now be asked to enter a ‘security question and ‘answer to your security question’.


Windows Live Integration Re-validation removal
Currently, users with Windows Live email accounts integrated to their BlackBerry Internet Service account have to re-validate the account every 360 days.  In BIS 4.0, the re-validation requirement will no longer exist and users will not be prompted to re-validate their Windows Live email account.

3 total comments on this postSubmit your comment!
  1. cool! no more 360days validation! at last!

  2. I’m still waiting for multiple calendar sync with Google Calendar. I still use Google Sync as a result.

    Great there is no email validation rubbish!

    • Yup. Me too on the multi calendar. This level of progress is to slow for me and I’m almost certain it’s android for me next having been on blackberry for the pas 6 years :(

4 total pingbacks on this post

BlackBerry© is a registered Trademark of BlackBerry Limited. BerryReview is in no way affiliated with BlackBerry Limited though sometimes their lawyers send us love letters...

Copyright © 2007-‘2016’ BerryReview LLC