Earlier today T-Mobile issue a letter to T-Mobile customers about the acquisition by AT&t and quickly removes it. I had the site loaded so was able to just read what they had to say. The link is broken so am thinking they hit publish too early here is the directly link where the material came from. It will be interesting to see how the companies do damage control with all the customers that aren’t necessarily happy with the acquisition whether the deal goes through or not.
T-Mobile letter to customers:
A Letter to Customers Regarding the AT&T Acquisition of T-Mobile USA March 25, 2011
Dear Valued T-Mobile Customers,
As you know, AT&T and Deutsche Telekom have reached an agreement for AT&T to purchase T-Mobile USA. The combined company will provide you with a world-class platform for mobile broadband innovation and growth.
Bringing together these two world-class businesses will create significant benefits for you. The merger will ensure the deployment of a robust 4G LTE network to 95% of the U.S. population, something neither company would achieve on its own in the timeframe that would be possible with this merger.
Also, because of our compatible networks and infrastructure, you will experience improved voice and data service almost immediately after the networks are integrated.
The transaction must go through a regulatory review and approval process. We expect the review to take approximately twelve months.
Until this deal is closed, T-Mobile remains as an independent competitor to AT&T. During this time, you will continue to receive the great service you have come to expect from T-Mobile and we remain committed to ensuring that you have the best experience possible using T-Mobile products and services.
It continues to be our pleasure and honor to provide you with America’s Largest 4G Network and one of the most unique and exciting lineups of smartphones and mobile data products in the industry. We can’t thank you enough for choosing T-Mobile, and we promise to continue earning your business every day.
Chief Operations Officer
T-Mobile USA, Inc.