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FCC Prepping Carrier Rules to Avoid Customer “Bill Shock”

FCC Bill ShockIn case you don’t know “Bill Shock” is the term used to describe when somehow your wireless carrier sends you a bill that is anywhere from twice the regular amount to hundreds of times the regular amount. Its happened to me a few times and I am sure many of you have had the same issue.

We told you before that the FCC was working on rules to require notification of customers before such a bill and they even released survey results on the topic. According to PC Magazine the FCC is working on officially creating these rules to require notification of customers before they get charged for overages. At a meeting this week the FCC will announce their plans and ask for comments on these usage alerts.

It should be interesting to see how these rules turn out since carriers are obviously not happy about such rules. They make a killing off these overage charges. Now if only we could get the FCC to rule on these ridiculous international roaming charges…

2 total comments on this postSubmit your comment!
  1. THere was an article yesterday of a woman that went to work in Haiti after the earthquake. T-Mobile gave her free phone service while down there. She didn’t understand and used it as texts and facebook sms as well. End cost – $35,000. T-Mobile dropped $30,000 and insists she owes $5,000.

    1. She should’ve know or asked about data. Data is never included in those type of plans.
    2. T-Mobile should’ve alerted her to her data usage. US Cellular has had this for years, so why can’t a so called “big 4”?

  2. Damn roaming killed me…..

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