This is a real head scratcher for me. The only reason I still have AT&T is because they tend to get the latest BlackBerry devices before the competition and they are a GSM network so it is easy to switch devices. Their network reliability does not hold a candle to Verizon and even T-Mobile is starting to catch up in terms of features and reliability especially with their UMA service. Since AT&T became the exclusive carrier for the iPhone their network has taken some serious punishment but it looks like users are starting to look kindly at AT&T.
Here are some signs of the changing times:
- In a recent survey shown by CNN they found that 73% of iPhone users are “Very Satisfied” with AT&T. On the other hand 68% of other AT&T customers were satisfied.
- AT&T doubled their network capacity in NYC which is one of their biggest problem areas.
- San Francisco is the other area where users are having serious problems but AT&T admits the issue and says the fix for SF is lagging a little behind but it is coming.
- They fixed the throttling issue that was plaguing some users limiting their upload to 100kbps (which is not bad)
Are you an AT&T or former AT&T customer? What do you think of AT&T’s service? Is it improving?
boldness Not Registered
Posted: July 27, 2010 at 3:37 PM EST from my BlackBerry 9000
Never have any issues in the Phoenix area. I can tether at 1.7Mbps and I hardly ever drop calls. Can’t beat rollover minutes, and AT&T never disables built-in features like GPS. Take that, Verizon!
etownse1 ( View Profile) - Posts: 28
Posted: July 27, 2010 at 4:23 PM EST from my BlackBerry 9700
Their 3G coverage is non-existant where I live and I’m in a city with 100K people in Wisconsin. I can live w/ that because like Ronen, I love the fact that att gets the new berries 1st, usually.
Phreqd Not Registered
Posted: July 27, 2010 at 11:10 PM EST
I’m a long-time AT&T subscriber (since they gobbled up Cingular) and I have no complaints at all here in the Northern Va area.
Joe257 ( View Profile) - Posts: 628
Posted: July 28, 2010 at 8:30 AM EST
FOLKS! BlackBerry 6 is here! Yippee!!! Apparently, there is a big announcement being made by RIM & AT&T on August 3rd, so it’s especially good to hear that AT&T customers are now “very satisfied” with their coverage & service.
I can see RIM announcing the Torch 9800 & Bold 9680 next week! Fabulous news!!!
hammer_gaidin Not Registered
Posted: July 28, 2010 at 9:04 AM EST from my BlackBerry 9700
I have att in detroit. And I hate it. I had verizon for years before hand, but switched when I got offered a free work phone. I think I have dropped more calls in three months than I did in 8 years on verizon. And, if it wasn’t for the fact the 9700 has wifi, data would be pointless. I can’t believe they get aways is the shotty coverage in a place as big as detroit.
Dear verizon, I miss you…