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RIM EMEA NOC Experiencing SRP Connection Issues

Switchyard 4 We got a few questions about this one so I thought it would be worth mentioning. Piotr let us know that RIM’s EMEA NOC (Network Operations Center) is experiencing intermittent SRP issues. BES servers are connecting and getting reconnected every once in awhile and RIM is working on resolving the issue.

This should mean that BES services are having issue but it looks like it might have leaked into delays for BIS email. We will let you know if we hear anything further.

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  1. BES Subscribers were affected with delays in messaging. SRP Disconnects randomly occured.

    Ticket Number: BB163611 – Duration: 3 hour(s) and 18 minute(s)

    Ticket Number: BB163636 – Duration: 6 hour(s) and 51 minute(s) – S3 -> S1 Listed as ongoing, After a restoral notification earlier

    Ticket Number: BB163714 – Duration: 0 hour(s) and 10 minute(s)

    Ticket Number: BBCHG60422 –
    Change Window Start Date and Time: 5 June 2010 01:00:00 (GMT).
    Change Window End Date and Time: 5 June 2010 05:00:00 (GMT) Estimated Duration of Service Impact: 0 hour(s) and 15 minute(s) % of Subscribers Affected: 100.00 (estimated)

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