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Since around 6pm central time I been having trouble with data connections, no Browsing, no BBM, or Email on either UMA or 3G on my T-mobile BB. It seems that there are many being affected as tips have been coming in with reports of data outages. Tom send us a tip earlier today but due to no emails coming through I didn’t get it until just now when I check my online email. Let us know if you are having better luck in the comments.
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Luis interests includes testing the latest gadgets, apps, and tech products. He has been a BlackBerry user for years, part of those has been contributing for BerryReview helping others get the most out of their tech devices.
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57 total comments on this postSubmit your comment!
webchetan ( View Profile) Enthusiast - Posts: 280
Posted: December 22, 2009 at 10:05 PM EST
I am down since 7pm Eastern time. BIS, Internet, Email you name it…all’s down!
heatley fan Not Registered
Posted: December 22, 2009 at 10:07 PM EST
Nothing is working here in Ottawa on rogers
Esther Not Registered
Posted: December 22, 2009 at 10:10 PM EST
Nothing has worked for hours here in Austin, Texas. Here we go again.
Tom ( View Profile) Enthusiast - Posts: 365
Posted: December 22, 2009 at 10:11 PM EST
E-mail is gone now, too — both BES and BIS.
sandy Not Registered
Posted: December 22, 2009 at 10:11 PM EST
Not working in Columbus ohio.. Hasn’t been working since 5 or 6 today
Luis Merlos ( View Profile) Moderator - Posts: 1231
Posted: December 22, 2009 at 10:12 PM EST
That is getting ridiculous, hopefully it’s RIM updating something instead of just a bad outage.
jdy Not Registered
Posted: December 22, 2009 at 10:12 PM EST
Not working here in Honolulu, HI since 2p.
matthiasj ( View Profile) Newcomer - Posts: 22
Posted: December 22, 2009 at 10:14 PM EST
mine hasn’t been working right all day long. AT&T 8900
Ray @rorosz ( View Profile) Newcomer - Posts: 63
Posted: December 22, 2009 at 10:18 PM EST
ATT in Fla has been down solid since about 5 pm EST.
mike068 ( View Profile) Beginner - Posts: 126
Posted: December 22, 2009 at 10:28 PM EST
Down here in Central New York as well, it’s has been down since about 5:30 pm EST.
btsmith52 ( View Profile) Newcomer - Posts: 1
Posted: December 22, 2009 at 10:30 PM EST
3 for me in the last month. Completely unacceptable. I bought a Blackberry for good email service!!
carnitos Not Registered
Posted: December 22, 2009 at 10:31 PM EST from my BlackBerry 9700
Still no bis or bes in Washington state.
eight_bit ( View Profile) Newcomer - Posts: 9
Posted: December 22, 2009 at 10:35 PM EST
Out in Houston, nearly all day !!
impak875 Not Registered
Posted: December 22, 2009 at 10:37 PM EST
been out since around 4:30pm EST here in SWVA on a AT&T Bold 9000… good thing I still have Wi-Fi to fall back on so I still have browser…
KATHY Not Registered
Posted: December 22, 2009 at 10:37 PM EST
BIS down in Miami Florida since around 6 pm
Brendan Not Registered
Posted: December 22, 2009 at 10:41 PM EST
Yeah, nothing in Billings, MT since about 5:00 MST.
Alonzo Not Registered
Posted: December 22, 2009 at 10:42 PM EST
Been down in Chicago for hours
Ben Not Registered
Posted: December 22, 2009 at 10:42 PM EST
Sprint BIS in Sacramento down since 1pm Pacific
seymour ( View Profile) Newcomer - Posts: 24
Posted: December 22, 2009 at 10:43 PM EST
Very frustrating, Will RIM reinburse the customer for all the frustration to millions of its customers or will it be overlooked? Why should we as customers take the heat? Come on RIM/Blackberry step up to the plate and be accountable!
John D. Not Registered
Posted: December 22, 2009 at 10:44 PM EST from my BlackBerry 9700
No BIS for most of the day in the Seattle region on AT&T.
carnitos Not Registered
Posted: December 22, 2009 at 10:48 PM EST from my BlackBerry 9700
I just want my connectivity back. A day a year is not bad considering how reliable service usually is but it just feels like a lifetime.
ColeDaddy ( View Profile) Newcomer - Posts: 34
Posted: December 22, 2009 at 10:55 PM EST
I just read this after a soft reset and battery pull. The DC area is affected on the Sprint Network.
Heatley Fan Not Registered
Posted: December 23, 2009 at 3:47 AM EST from my BlackBerry 9000
BIS is Back in buisness here in ottawa
Ashley Not Registered
Posted: December 22, 2009 at 10:56 PM EST
I’m getting nothing through…no e-mail…twitter…sms. Nothing. I’m outside Seattle on Verizon.
Buff ( View Profile) Beginner - Posts: 156
Posted: December 22, 2009 at 11:06 PM EST
I have one word to describe my reaction to this BS: WTF!
Brian ( View Profile) Newcomer - Posts: 39
Posted: December 22, 2009 at 11:12 PM EST
Been out for many hours on both BIS and BES in Toronto
mayer Not Registered
Posted: December 22, 2009 at 11:14 PM EST
is there any offical word or ETA from RIM?
Esther Not Registered
Posted: December 22, 2009 at 11:35 PM EST
Research In Motion Ltd. said late Tuesday its technicians are working to resolve e-mail messaging delays on its Blackberry smart phones in North and South America.
Phone calling and texting services appeared to be functional, but users in the Americas have been unable to send or receive e-mail messages. Would-be users tweeted their frustration on social networking site Twitter. Some said they also could not connect to the Internet.
Waterloo, Ontario-based Research in Motion Ltd. said in a statement it apologizes for any inconvenience experienced by customers.
It marks the second time in less than a week that BlackBerry users in North America have had to deal with e-mail outages on their Blackberry devices. Research In Motion said last Thursday that technicians had isolated and resolved the issue and were investigating the cause. RIM didn’t say how many users were affected or how long that outage lasted.
c0rinne ( View Profile) Enthusiast - Posts: 374
Posted: December 22, 2009 at 11:42 PM EST
I’m glad I’m not the only one. I haven’t been able to use my berry properly for hours.
DataCentre Not Registered
Posted: December 22, 2009 at 11:53 PM EST
Think of it this way guys…just a glimpse of what’s to come in 2012! LoL.
mystro2b Not Registered
Posted: December 22, 2009 at 11:57 PM EST
Out here in Seattle since at least 2 pm. PST. No email, bb messenger or internet on my Storm with Verizon.
wavsolutions Not Registered
Posted: December 23, 2009 at 12:00 AM EST
No BBM, BES or BIS in South Florida – AT&T. Internet still working with non-blackberry browser.
ThatOddChick Not Registered
Posted: December 23, 2009 at 12:01 AM EST
I’m in NB Canada (on Rogers Wireless) and my whole family is suffering complete outage of email, browsing and periodic dropping of BBM. I have a friend stuck at LAX trying to fly home for the holidays and she’s suffering the same crap. My Twitter feed is full of irritated BB users currently.
jon Not Registered
Posted: December 23, 2009 at 12:02 AM EST
In the year that I have had my Verizon BB this is the first time that I have encountered a blackout here in So. Calif. It is frustrating not being able to retreive email, etc. Oh well at least I can still play my Addictive Towers Defense. HAHA.
Michael Anthony Not Registered
Posted: December 23, 2009 at 12:09 AM EST
Problems with BBM and very slow for Email. Understand that Telus, Rogers, Bell, are bring people to the BB world but, Hello??, dont leave the loyal out in the cold. Fix it or Loose it.
Steve Not Registered
Posted: December 23, 2009 at 12:17 AM EST
My Sprint BB is totally out. Three more days then all my BB troubles go away. I’ve had it with the BB’s in general. Going Droid.
Luis Merlos ( View Profile) Moderator - Posts: 1231
Posted: December 23, 2009 at 12:25 AM EST
wow I just got a load of emails to my bb hopefully that means it is getting fixed soon
Ramsy Not Registered
Posted: December 23, 2009 at 12:56 AM EST
I am currently in Taiwan and can confirm the outage has occurred over here too. I have not had BIS/BES service for the last 7 hours.
John Sexton Not Registered
Posted: December 23, 2009 at 12:57 AM EST
In a way I’m glad. Thought it was my BES system. Nothing worked for 4+ hours today from Maps to email to chat or web browsing. Came back up around 6:30 PST
Steve W Not Registered
Posted: December 23, 2009 at 12:59 AM EST
Rogers in BC has been out since at least 3pm PST
Efraim L Not Registered
Posted: December 23, 2009 at 1:11 AM EST from my BlackBerry 9700
This is very bad for RIM’s reputation, hey Waterloo guys, you gotta shape things up there, you make wonderful devices which are the best on the market, but they gotta work all the time – not just most of the time – let’s hope that RIM will at least apologize and explain (in detail) what has happened, and what they’re doing to prevent this in the future!!
Ashley Not Registered
Posted: December 23, 2009 at 1:17 AM EST
Still nothing here in Seattle, no e-mail, twitter, web…etc. I’m with Verizon and Droid has never looked so good….sigh.
JayK Not Registered
Posted: December 23, 2009 at 2:43 AM EST
Looking at the Droid myself now. Second time in a week this has happened and I’m getting tired of it.
impak875 ( View Profile) Newcomer - Posts: 77
Posted: December 23, 2009 at 2:05 AM EST
I have 2 BlackBerry devices and my 8330 is about to turn into an HTC Hero real soon… I’ll keep my Bold for now… c’mon RIM these outages have to stop… Looks like I’m going to work selling Android devices instead of BlackBerry tomorrow… I’m still a diehard BlackBerry fan but dang RIM, something’s gotta give!!!
Rafael Not Registered
Posted: December 23, 2009 at 2:48 AM EST
No working in México neither.
Kristy Not Registered
Posted: December 23, 2009 at 2:59 AM EST
I’m still out, and have been on bbm and email since about 5ish here in Spokane, wa.
B Not Registered
Posted: December 23, 2009 at 3:19 AM EST from my BlackBerry 9700
Dang, this is starting to SUCK!
Barb Not Registered
Posted: December 23, 2009 at 3:21 AM EST
Thank GAWD i logged on before i wiped my phone and reloaded a backup – I thought I screwed something up… it’s 1230am in California and my Verizon BB 8130 still has no internet or email – my husband’s AT&T Work BB 8310 has been in the same boat…
PHEW!!!! it sucks but I’m releived! thanks for sharing the info
impak875 ( View Profile) Newcomer - Posts: 77
Posted: December 23, 2009 at 3:23 AM EST
BBM is working for me now, able to send, receive, send/receive invites as well… Browser is still out unless I use the HotSpot browser or connect via Wi-Fi… still unable to log into my BIS site online or on my Berry
shumkar ( View Profile) Beginner - Posts: 118
Posted: December 23, 2009 at 3:29 AM EST
AT&T in Orange county, California. Everything down, except Bolt browser. Weird stuff!
ChagriLama Not Registered
Posted: December 23, 2009 at 3:34 AM EST
AT&T in Midwest – kaput! Cannot even login to the Cingular website to try to send service books! I have doorknobs here with more life in them than BIS right now… YUCK!
Heatley Fan Not Registered
Posted: December 23, 2009 at 3:53 AM EST from my BlackBerry 9000
BIS is back here in ottawa.
Mike D. Not Registered
Posted: December 23, 2009 at 5:43 AM EST from my BlackBerry 9700
I was down sometime after 4pm EST. I am with Rogers on Bold 9700. I thought was just me until another at work who is with Bell was having probs too, then I knew it was BIS. Past 2 hrs my internet has been working but mail still seems to be
down.
Mike D. Not Registered
Posted: December 23, 2009 at 5:53 AM EST from my BlackBerry 9700
I just sent myself mail to and from on my BB, it is working. However unable to log into my BIS.
kam2958 ( View Profile) Newcomer - Posts: 10
Posted: December 23, 2009 at 7:39 AM EST
found an email this morning that was sent to me last night around 930ish on computer – still hasn’t made it to my phone. (milwaukee area)
rich Not Registered
Posted: December 23, 2009 at 8:27 AM EST from my BlackBerry 9530
Wa down around 6pm. Still down past 11pm in San Antonio, TX. Txy came in but no email or internet us
berryroll ( View Profile) Newcomer - Posts: 11
Posted: December 23, 2009 at 9:19 AM EST from my BlackBerry 8330
I’m a newbie to BB and I freaked. After playing around with all my settings and still nothing. Then I set the led connection notification to on and I got the green light. Pulled up Pandora and slacker radios and ta-da,they worked. So, I figured it had to be my browser since all browser dependent apps wouldn’t work either. Blackout huh.. Kept me up till 3am this morning. Thought. I skrewed up. Great to be back.