Comments on: FAQ: What is the BlackBerry “Help Me!” Screen & Why Do I Need It?

By: Top 10 Smartphone Easter Eggs | Jodow.com Blogway!

Top 10 Smartphone Easter Eggs | Jodow.com Blogway! — Fri, 02 Apr 2010 12:00:19 +0000

[...] age of BlackBerry, virtually no Easter eggs exist for the platform. The “Help Me!” screen is as close as you get, revealing battery level, signal strength and other statistics. On full QWERTY models, hold Alt, [...]

By: Bryan Simms

Bryan Simms — Sun, 13 Dec 2009 20:51:56 +0000

Thanks for the tip on the touchscreen method. I’ve found this very handy to look up the PIN and IMEI for handsets I’m activating

By: mystro2b

mystro2b — Fri, 11 Dec 2009 06:52:36 +0000

I couldn’t get the help me screen to show up on my wife’s new 8530 Curve..It took me several tires with “Alt+Shift+H at the same time” but it finally showed up. Thanks for this

By: Derek Brown

Derek Brown — Fri, 11 Dec 2009 03:35:03 +0000

Don’t be a troll, it will get you nowhere. The fact that you can’t add a signature just shows you don’t know what you are doing, as it is possible, and I have different signatures for my different e-mail accounts. Which Curve do you have? Are you running the latest available OS? I have a Tour on Sprint, and I have no issues with video playback or signal coverage. Many people maintain that Sprint has very poor coverage, but I often have coverage in Cincinnati where AT&T customers will lose coverage. Regardless of what carrier you use, if the phone is less than a month and you are having such difficulty with getting a reliable signal, exchange it for a new one.

On a side note, the BlackBerry platform is focused on the business market first, and the consumer second. If you want to play games or watch movies on your phone, you might be better off with an iPhone (at least until the bandwidth runs out).

By: Damien

Damien — Fri, 11 Dec 2009 02:54:55 +0000

How random.

How about you ask people for some assistance with your problems rather than just ranting.
You’ll probably get solutions very quickly.

ANY device will suck if you don’t give it a fair chance.

By: thebroken177

thebroken177 — Fri, 11 Dec 2009 00:53:09 +0000

Blackberrys suck I can’t add a signature my blackberry can’t play video and when it does it sounds horrible like an echo of a cow screaming its glitching and everything and what sucks is I havnt had this phone blackberry curve more than 3 weeks ill go from having 4 sinal strength to 0 and back and forth without moving somebody convence me I didn’t waste a 161 dollars and a 2 year contract on this stupid phone(is dollar spelled with an a or e)

By: technomage

technomage — Thu, 10 Dec 2009 17:44:35 +0000

Yea, I missed that screen, mine comes with os engineering screen instead
After unbranded my bold

By: artie

artie — Thu, 10 Dec 2009 02:56:56 +0000

Got it; I was holding all of them down (trying to) at the same time. Thank you,

By: Derek Brown

Derek Brown — Thu, 10 Dec 2009 02:49:27 +0000

Press and hold Alt while you type E-A-C-E, in that order. You don’t press them all at once. You can let go of Alt when the Help Me screen comes up.

The Alt+EACE trick works for QWERTY devices as well. I had an 8830 and now have a Tour that this works fine on.

By: Ronen Halevy

Ronen Halevy — Thu, 10 Dec 2009 02:47:03 +0000

Are you holding down alt the whole time while pressing EACE?

By: Phoenix

Phoenix — Thu, 10 Dec 2009 02:13:45 +0000

Whoops, mistaking what you said with the 3 Mb help module. Disregard my previous comment.

By: Phoenix

Phoenix — Thu, 10 Dec 2009 02:12:23 +0000

“For example, the biggest cause of emails and phone logs disappearing from your device is a lack of “File Free” space.”

Funny thing is, on older devices that had 64 Mb of memory, this was one of the things I routinely removed to free up memory.

By: impak875

impak875 — Thu, 10 Dec 2009 02:07:13 +0000

Thanks for the shortcut! I am one of those who had no idea this existed…

By: artie

artie — Thu, 10 Dec 2009 01:39:28 +0000

I have an 8130 Pearl and get nothing when I press Alt+EACE at the same time (no easy feat).