9 Comments to “YouMail Now Free On Sprint – Free Call Forwarding”

1. 

   Posted by: cookie

   November 9, 2009 at 8:52 am EST

   I got an email from youmail yesterday morning saying that change has been made. Then I logged in to youmail and set it up. Later on last night, youmail sent another mass email saying “We need to clarify”. This stated that they were WRONG, Sprint has not chanhged their pricing for call forwarding and sorry for the inconvenience. So I called Sprint last night who informed me that the forwarding feature is not free until Nov. 12

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2. 

   Posted by: Nikolaus

   November 9, 2009 at 11:32 am EST

   Another reason why I left Sprint 2 years ago and never looked back

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3. 

   Posted by: limor

   November 20, 2009 at 2:55 pm EST

   has anyone actually CALLED and spoken with a Sprint customer service rep.? I spoke to TWO today, and BOTH said this is 3rd-party information and that it is untrue! WHAT A BUMMER!!!!

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   • 

     Posted by: Derek Brown

     November 20, 2009 at 4:14 pm EST

     http://newsreleases.sprint.com/phoenix.zhtml?c=127149&p=irol-newsArticle_Print&ID=1347107&highlight=

     Look under the “Application Development Addresses Voice Services and Data” section…

     I did just confirm with “Andrew H” via Sprint.com chat that this is now free.

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     Posted by: stoney62

     November 28, 2009 at 11:32 am EST

     I called earlier today and was told that it was NOT free, but then I chatted with an online rep and she said it WAS free.

     Hello Steve I hope you are well today. Do you have a question regarding conditional call forwarding?
     10:11:37 AM Steve
     Yes, I have been told that effective Nov 12th that sprint no longer charges for conditional call forwarding
     10:12:12 AM Steve
     That they still charge for “Immediate Call forwarding
     10:13:12 AM Tiana V
     Sure one moment while I get that information for you.
     10:18:52 AM Tiana V
     I appreciate your continued patience. I am still researching this issue for you.
     10:20:49 AM Steve
     OK, thank you. I would like to use an alternative voicemail service called Youmail that has some real nifty features but require conditional call forwadring that they say is now free for Sprint users
     10:21:32 AM Tiana V
     That is correct as of 11/8 we no longer charge for conditional call forwarding. You will not be charged for using that service. Thanks so much for your patience.
     10:22:13 AM Steve
     WOW, that sure is different tan I got from a CS rep over the phone a while ago. Thank you very much
     10:22:32 AM Tiana V
     Sure, have a good weekend.

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4. 

   Posted by: CiJay

   January 2, 2010 at 10:32 pm EST

   I just called sprint customer service to check on this FREE feature and was told that there is still a charge of $.20 for call forwarding services. So, what’s really the deal? Did I talk with a rep that just doesn’t know what they are talking about?

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     Posted by: Derek Brown

     January 2, 2010 at 10:38 pm EST

     I’ve been using YouMail on Sprint since early November, and have yet to be billed even $0.01 for conditional call forwarding. You can call as many times as you wish, but you’re connected to the entry level grunts that either don’t know enough or don’t care enough. Call again and ask for a supervisor/manager, they should be able to straighten the issue out. Regardless, I’ve received two bills since I set it up, and neither have extra charges on them (and that’s with 80+ YouMail messages).

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5. 

   Posted by: Derek Brown

   December 6, 2009 at 5:29 pm EST

   Bacon powder? Seriously, wtf was that? I thought maybe my e-mail just freaked out, so I logged in and I’m still just as confused.

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6. 

   Posted by: Derek Brown

   January 2, 2010 at 10:39 pm EST

   This was in response to someone else’s comment (must have been a bot, cause it was jibberish). Is it possible to delete my own comments?…

   Reply