Comments on: Review: Cradlepoint PHS300, CTR350 & CTR500 Mobile Routers

By: Matt

Matt — Mon, 11 Jan 2010 15:16:25 +0000

Hi Tom good point. I’m interested to see what customers see, since Cradlepoint says big issues with 5.x and doesn’t seem to have it on the priority list.

By: Tom

Tom — Mon, 11 Jan 2010 03:51:14 +0000

Still running OS v4.7.1.61 — OS v5.0 has not been released for the 9630.

By: Matt

Matt — Mon, 11 Jan 2010 03:33:49 +0000

Thanks again, will check 3gstore. Hey just occurred to me – your 9630 runs Blackberry OS 5.x right? Cradlepoint said lots of sporatic issues with OS 5.x now. Curious if you’re running it.

By: Tom

Tom — Mon, 11 Jan 2010 03:28:27 +0000

I would assume that the PHS300 would also work with the 9630 as the CTR350 and PHS300 are of the same firmware family. The info in points #1 and #2 is entered via the router web interface — I would need to power up and connect to the router to verify exactly which tab, but it’s fairly obvious.

If you want to try it for yourself, 3GStore.com offers a 14-day (starting the day you receive the shipment) return policy

By: Matt

Matt — Mon, 11 Jan 2010 02:54:24 +0000

Hi Tom thanks for the quick reply!

I’m excited to hear that you’re using your Cradlepoint devices with a Blackberry 9630 because this model isn’t on their supported device list – but it seems like it’s working well for you.

I’m also assuming that if the 9630 works with a CTR350 and 500 that it will likely work with a PHS300, do you agree?

To clarify your points #1 and #2, where am I entering that info (the vzw username and password and the blackberry device password)?

Thanks for the tip about 3Gstore.com as well.

By: Tom

Tom — Mon, 11 Jan 2010 02:45:10 +0000

I currently use mine with a VZW 9630 (previously, I have used both the 8703e and the 8830). The tethering plan for the BlackBerry must be enabled. In a nutshell, there are only a few additional parameters to be configured as compared to a typical broadband router (security, DNS, etc. are just like any other router):

1) username and password (VZW network): The username is “#777″ and the password is “##########@vzw3g.com” (substitute 10-digit cell phone number for number signs) — this varies by carrier.

2) BlackBerry device password: The device password (commonly mandated by BES policy on corporate devices) must be entered if one is configured.

3GStore.com is an EXCELLENT reseller of the Cradlepoint routers. They provide free after the sale tech support to assist with any configuration questions.

By: Matt

Matt — Sun, 10 Jan 2010 22:47:33 +0000

Tom – could you share your configuration steps for using a Blackberry with these devices?

thx

By: Tom

Tom — Sat, 24 Oct 2009 00:50:37 +0000

I own both the CTR350 and the CTR500 — two excellent devices from an outstanding company. Cradlepoint provides phenomenal support to its customers — many of the current features were based upon suggestions and enhancement requests from the Cradlepoint user community.