North America BIS Outage Again???

by the BerryReview Team on Sep 22nd, 2009 at 1:45 pm EST

chaos-erupts-newspaper The reports are flooding in that once again we are experiencing a BIS outage in North America. Emails have been delayed for hours and you cannot login to many carriers BIS login pages. Some people are reporting that emails are coming through in spurts.

I know that RIM was supposed to do a second stage of the BIS 2.8 upgrade on Sunday but that does not explain this outage. The reports are even coming from the forums.

Report back in the comments with your experiences!

Thanks Michael and Koolaide for bringing this to out attention!

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This entry was posted on Tuesday, September 22nd, 2009 and is filed under News.
Tags: BIS, BlackBerry Outage, North America

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8 Comments to “North America BIS Outage Again???”

Posted by: Tom
September 22, 2009 at 1:52 pm EST

It appears that the delays are affecting BES as well. I just received a flood of Sent items on my BlackBerry that were sent on the desktop hours ago (from as early as 7:45 EDT)!

Reply
Posted by: Sean
September 22, 2009 at 2:00 pm EST

Do we have to do anything to get BIS 2.8 or does RIM push it out to us. Oh and by the way, BIS is out on Tmobile in Tampa, FL

Reply
Posted by: Eminem
September 22, 2009 at 2:19 pm EST

Folks it’s not related to BIS 2.8 – just an outage – you have to be patient this one was big and will take some extra hours to recover.

Reply
Posted by: Sean
September 22, 2009 at 2:37 pm EST

I know its not related to BIS 2.8 but im just asking whenever RIM releases 2.8, do they push it to us or are we gonna have to take some sort of action to get it running on our phones.

Reply
- Posted by: Larry
  September 22, 2009 at 2:54 pm EST
  
  If it is the same process as in the past your will need to do nothing as it effects only the BIS infrastructure.
  
  Reply
- Posted by: Eminem
  September 22, 2009 at 4:19 pm EST
  
  BIS is RIM side thing (not device side) – the only action you need to take sometimes is to remove and add an e-mail account (to get newly introduced features to work). Anyway BIS upgrade for North America is not happening this month.
  
  Reply
Posted by: Ruben Cisneros
September 22, 2009 at 11:33 pm EST

My wife and I live in the Fort Worth-Dallas area and have not experience any email issues with our BlackBerries

Reply