MyBlackBerry Social Community – 4 Weeks After Launch
I was just reading an interview of MyBlackBerry Community Manager Becky Young that Doug published and decided to check out how RIM’s social networking site is doing. It has been a little over 4 weeks since MyBlackBerry launched and things seem to be picking up on the site. The site seems to really draw in new and first time BlackBerry users who are having issues with their devices. In the interview Becky explains some of RIM’s thought process behind MyBlackBerry and some of their plans for the future. I am glad to see that they plan on extending MyBlackBerry beyond North America. I just hope that they will not create a whole new community for each country since the tips in America are the same as the UK. Maybe they could have a forum for each country like they do for carriers…
There were a few other things that really struck out to me like the right side listing of the top 5 popular threads on MyBlackBerry:
- New Blackberry Messenger 5.0
- Introduce yourself
- can’t read fb messages
- Post Your BBM 5.0 Barcode
- Photos of your BlackBerry Collection
It is really cool to see that RIM is not going “Mod Happy” on the forums and really trying to help users. I have seen Becky and quite a few other RIM employees actively participating in the threads. I am not sure what the deal is with all the usernames with underscores and numbers like j__428 and j__802 and lots of others but they seem to be posting valid questions. The other thing I noticed was that www.myblackberry.com still forwards to the BIS login page and not to the MyBlackBerry website. Never really understood that…
All in all it looks like Becky Young has a dedicated staff that has marching orders from RIM to make MyBlackBerry work. Things look like they are moving forward with RIM clearly listening to what users want. I put my vote in for a mobile version of the site… 
So what do you think? Have you found yourself browsing and contributing at MyBlackBerry?
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