11 Comments to “FAQ: How to Test Your BlackBerry Hardware – BlackBerry Tour Trackball”

1. 

   Posted by: royeiror

   September 15, 2009 at 1:15 pm EST

   any clue if suretype devices have this test tool?

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     Posted by: mikepags

     September 15, 2009 at 1:27 pm EST

     yep.

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       Posted by: mikepags

       September 15, 2009 at 1:29 pm EST

       be nice if i could figure out how to get out of it, tho…

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         Posted by: Ronen Halevy

         September 15, 2009 at 1:33 pm EST

         I knew I should have mentioned that.
         All you have to do is click in on the trackball and click skip all

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           Posted by: mikepags

           September 15, 2009 at 1:36 pm EST

           no trackball on my storm!
           … i ended up holding Menu for the App switcher, and then Quickpulling to reboot

           not sure if it matters, but I started with the Misc test, which started with the ambient light sensor…
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       Posted by: royeiror

       September 15, 2009 at 1:53 pm EST

       I tried TY ER AS TY as well as TY ER AS AS TY and nothing happened, OS 4.5 and all

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         Posted by: Ronen Halevy

         September 15, 2009 at 2:13 pm EST

         Just found the documentation:
         http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB16037&sliceId=SAL_Public

         But it looks like RIM pulled it down. I did a search and luckily Labnol copied it
         http://www.labnol.org/gadgets/completely-test-blackberry-phone-for-problems/4690/

         They say “If you have a BlackBerry Pearl or another model that supports SureType, use the multi-tap input method to type “test”. “

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           Posted by: royeiror

           September 15, 2009 at 2:20 pm EST

           sweet, works like a charm, thanks
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         Posted by: mikepags

         September 15, 2009 at 2:15 pm EST

         sorry about that, i read suretype as surePRESS…

         Reply
2. 

   Posted by: automan69

   September 15, 2009 at 2:28 pm EST

   This also fixes GPS for ie: google maps,blackberry maps. I use to own a curve and had to do this for it to work. Just remember every time you do a battery pull you have to do this steps again. The first step is to go to options and scroll down for status and click on it. Now you just type TEST and a pop up window will show you Device Self test Application. This is where you click your tracker ball and a pop up windown show. Click on start then you will see a list, scroll down to GPS and click on the box. It will put a check mark. Then scroll down and click RUN. This will open up and window, you should see GPS idle, click on this and click start fix. It could take up to 2 minutes to find your Gps fix. Don’t worrier if it says time out just go to start fix again. Now it has found your fix click trackball and click next. It will ask you to go to the next fix click yes, it will ask you did this past the test. Click yes. It will now say no more test click close. Now Hit you menu button and close. You are all done and your bbm and gm will work. These steps work on all blackberries, even with sure type.

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3. 

   Posted by: Mig.

   September 16, 2009 at 12:41 pm EST

   fine, but how to get out of it on Storm mobile?

   Reply