Comments on: I Have A BlackBerry Dream – An Open Letter to RIM http://www.berryreview.com/2009/09/04/i-have-a-blackberry-dream-an-open-letter-to-rim/ BlackBerry News and Reviews You Can Use Sat, 11 Feb 2012 20:32:42 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: xieqiang.info » Blog Archive » 才知道这些同志们对黑莓的怨气这么大 http://www.berryreview.com/2009/09/04/i-have-a-blackberry-dream-an-open-letter-to-rim/#comment-30186 xieqiang.info » Blog Archive » 才知道这些同志们对黑莓的怨气这么大 Mon, 07 Sep 2009 15:34:43 +0000 http://www.berryreview.com/2009/09/03/i-have-a-blackberry-dream-an-open-letter-to-rim/#comment-30186 [...] 之前就看到了这篇文章。不过确实太长了，没空翻译。今天晚上坐在这里，闲着无事，才把这篇东东好好看了一下。正所谓不看不知道，一看下一跳。原来这些黑莓老炮，对于RIM有这么多的不满。当然我是真的没有了，无论如何，贵国不是米国和日本。而且Ronen的这些困难，可能我们都不会遇到。就算是想遇到，恐怕也很难。但是说一千道一万，RIM在同移动运营商的合作上，向来没有强势一说（对比苹果跟联通的谈判就可以知道了）。我觉得这跟老板的气质绝对有很大的关系。有的人做产品，有的人求财。最后搞得粉丝好像马丁路德金一样，还真有点意思了。 [...] [...] 之前就看到了这篇文章。不过确实太长了，没空翻译。今天晚上坐在这里，闲着无事，才把这篇东东好好看了一下。正所谓不看不知道，一看下一跳。原来这些黑莓老炮，对于RIM有这么多的不满。当然我是真的没有了，无论如何，贵国不是米国和日本。而且Ronen的这些困难，可能我们都不会遇到。就算是想遇到，恐怕也很难。但是说一千道一万，RIM在同移动运营商的合作上，向来没有强势一说（对比苹果跟联通的谈判就可以知道了）。我觉得这跟老板的气质绝对有很大的关系。有的人做产品，有的人求财。最后搞得粉丝好像马丁路德金一样，还真有点意思了。 [...]

]]> By: Remzi Turer http://www.berryreview.com/2009/09/04/i-have-a-blackberry-dream-an-open-letter-to-rim/#comment-30164 Remzi Turer Mon, 07 Sep 2009 03:28:48 +0000 http://www.berryreview.com/2009/09/03/i-have-a-blackberry-dream-an-open-letter-to-rim/#comment-30164 I agree with you on this wholeheartedly Ronen. One thing I want to add that is missing is the fact that there is not a single true VOIP application on the Blackberries. All solutions rely on one way or another initiating a call through your carrier. They had the means, when they had SIP based 7270, but other that that phone, no other device has seen it. And I believe they don't let third party developers either, that's why we are yet to see apps like Skype on a Blackberry. I agree with you on this wholeheartedly Ronen. One thing I want to add that is missing is the fact that there is not a single true VOIP application on the Blackberries. All solutions rely on one way or another initiating a call through your carrier. They had the means, when they had SIP based 7270, but other that that phone, no other device has seen it. And I believe they don’t let third party developers either, that’s why we are yet to see apps like Skype on a Blackberry.

]]> By: Sam K http://www.berryreview.com/2009/09/04/i-have-a-blackberry-dream-an-open-letter-to-rim/#comment-30142 Sam K Sun, 06 Sep 2009 01:31:41 +0000 http://www.berryreview.com/2009/09/03/i-have-a-blackberry-dream-an-open-letter-to-rim/#comment-30142 Well said Ronen. Well said Ronen.

]]> By: Ronen Halevy http://www.berryreview.com/2009/09/04/i-have-a-blackberry-dream-an-open-letter-to-rim/#comment-30140 Ronen Halevy Sun, 06 Sep 2009 00:27:51 +0000 http://www.berryreview.com/2009/09/03/i-have-a-blackberry-dream-an-open-letter-to-rim/#comment-30140 @DavidB Good point but I doubt the carriers are helping since they just want to monetize everything. @Tim Doesnt it amaze you how the small bugs never get fixed? For example try typing in a form in the browser in OS 4.5-4.6. The text will not wrap. This is such a stupid bug but it will only be fixed in OS 4.7+. @All I am not saying that I am giving up on RIM but they are starting to look like Nokia. Nokia used to make great phones with great reception. Now their smartphones like the N97 are full of bugs and cost upwards of $700. I am afraid that RIM is just leaving things status quo. They have been doing their best to steer themselves back on course but I am not sure if it is enough. Hopefully OS 5.0 will be a step in the right direction. @DavidB Good point but I doubt the carriers are helping since they just want to monetize everything.
@Tim Doesnt it amaze you how the small bugs never get fixed? For example try typing in a form in the browser in OS 4.5-4.6. The text will not wrap. This is such a stupid bug but it will only be fixed in OS 4.7+.

@All I am not saying that I am giving up on RIM but they are starting to look like Nokia. Nokia used to make great phones with great reception. Now their smartphones like the N97 are full of bugs and cost upwards of $700. I am afraid that RIM is just leaving things status quo. They have been doing their best to steer themselves back on course but I am not sure if it is enough. Hopefully OS 5.0 will be a step in the right direction.

]]> By: Allan http://www.berryreview.com/2009/09/04/i-have-a-blackberry-dream-an-open-letter-to-rim/#comment-30124 Allan Sat, 05 Sep 2009 16:00:59 +0000 http://www.berryreview.com/2009/09/03/i-have-a-blackberry-dream-an-open-letter-to-rim/#comment-30124 Maybe they are focusing too much on hardware and not software. I got my Pearl almost 2 years ago and since then there have been 6 or 7 new models come out. It seems like the various BB websights are always full of articles about the next BB model but there is little movement on the software improvement front. Perhaps this is because RIM has to spend so much time tweaking the OS for each carrier. I mean look at how they number the various OS flavours; 4.7.0.173, 4.7.0.167, 5.0.0.190, 5.0.0.140, it's just to much. No computer company has to have so much variation in their OS and RIM should look to streamlining theirs and spend the savings on improvements. Maybe they are focusing too much on hardware and not software. I got my Pearl almost 2 years ago and since then there have been 6 or 7 new models come out. It seems like the various BB websights are always full of articles about the next BB model but there is little movement on the software improvement front. Perhaps this is because RIM has to spend so much time tweaking the OS for each carrier. I mean look at how they number the various OS flavours; 4.7.0.173, 4.7.0.167, 5.0.0.190, 5.0.0.140, it’s just to much. No computer company has to have so much variation in their OS and RIM should look to streamlining theirs and spend the savings on improvements.

]]> By: stranjal7 http://www.berryreview.com/2009/09/04/i-have-a-blackberry-dream-an-open-letter-to-rim/#comment-30123 stranjal7 Sat, 05 Sep 2009 15:13:13 +0000 http://www.berryreview.com/2009/09/03/i-have-a-blackberry-dream-an-open-letter-to-rim/#comment-30123 I agree 100%. I used to be able to call myself a diehard Blackberry fan but now I've been looking at apple more and more. Its just rediculous how long they are taking to implement features that consumers have been asking for for years. Its like RIM is just struggling to keep up now. How the hell did they let this happen and more importantly, how long will it continue. I mean its just agrivating. COME ON ALREADY !!!!! I agree 100%. I used to be able to call myself a diehard Blackberry fan but now I’ve been looking at apple more and more. Its just rediculous how long they are taking to implement features that consumers have been asking for for years. Its like RIM is just struggling to keep up now. How the hell did they let this happen and more importantly, how long will it continue. I mean its just agrivating. COME ON ALREADY !!!!!

]]> By: Samuel http://www.berryreview.com/2009/09/04/i-have-a-blackberry-dream-an-open-letter-to-rim/#comment-30119 Samuel Sat, 05 Sep 2009 07:39:06 +0000 http://www.berryreview.com/2009/09/03/i-have-a-blackberry-dream-an-open-letter-to-rim/#comment-30119 Thanky you - hopefully some rim-guys are reading it and starting to act and - as you said - move on to become "the leader" again.... :-) Thanky you – hopefully some rim-guys are reading it and starting to act and – as you said – move on to become “the leader” again…. :-)

]]> By: Allan http://www.berryreview.com/2009/09/04/i-have-a-blackberry-dream-an-open-letter-to-rim/#comment-30114 Allan Sat, 05 Sep 2009 05:56:50 +0000 http://www.berryreview.com/2009/09/03/i-have-a-blackberry-dream-an-open-letter-to-rim/#comment-30114 I'd like to add the option to have the device time update automatically when you travel juts like everyone other celphone on the planet. I'd also like to have the option to NOT have the calendar update appointment when you change time zones. I’d like to add the option to have the device time update automatically when you travel juts like everyone other celphone on the planet. I’d also like to have the option to NOT have the calendar update appointment when you change time zones.

]]> By: Andrew http://www.berryreview.com/2009/09/04/i-have-a-blackberry-dream-an-open-letter-to-rim/#comment-30113 Andrew Sat, 05 Sep 2009 05:52:58 +0000 http://www.berryreview.com/2009/09/03/i-have-a-blackberry-dream-an-open-letter-to-rim/#comment-30113 I agree 100%. RIM is big enough now to call the shots over the carriers. VZW is the worst but slowly getting better. I agree 100%. RIM is big enough now to call the shots over the carriers. VZW is the worst but slowly getting better.

]]> By: Ron http://www.berryreview.com/2009/09/04/i-have-a-blackberry-dream-an-open-letter-to-rim/#comment-30112 Ron Sat, 05 Sep 2009 05:48:28 +0000 http://www.berryreview.com/2009/09/03/i-have-a-blackberry-dream-an-open-letter-to-rim/#comment-30112 Gmail push to the Gmail app could be great as well.. Gmail push to the Gmail app could be great as well..

]]> By: cj100570 http://www.berryreview.com/2009/09/04/i-have-a-blackberry-dream-an-open-letter-to-rim/#comment-30111 cj100570 Sat, 05 Sep 2009 05:17:53 +0000 http://www.berryreview.com/2009/09/03/i-have-a-blackberry-dream-an-open-letter-to-rim/#comment-30111 You have the total opposite of the problems I had. My iPhone was extremely unreliable and my Storm has been trouble free. You have the total opposite of the problems I had. My iPhone was extremely unreliable and my Storm has been trouble free.

]]> By: AT&T pulls latest Bold firmware upgrade | BerryReview.com » http://www.berryreview.com/2009/09/04/i-have-a-blackberry-dream-an-open-letter-to-rim/#comment-30110 AT&T pulls latest Bold firmware upgrade | BerryReview.com » Sat, 05 Sep 2009 05:11:12 +0000 http://www.berryreview.com/2009/09/03/i-have-a-blackberry-dream-an-open-letter-to-rim/#comment-30110 [...] Tends to add more fuel to the fire in Ronen’s letter to RIM yesterday. I Have A BlackBerry Dream – An Open Letter to RIM [...] [...] Tends to add more fuel to the fire in Ronen’s letter to RIM yesterday. I Have A BlackBerry Dream – An Open Letter to RIM [...]

]]> By: cj100570 http://www.berryreview.com/2009/09/04/i-have-a-blackberry-dream-an-open-letter-to-rim/#comment-30109 cj100570 Sat, 05 Sep 2009 05:07:02 +0000 http://www.berryreview.com/2009/09/03/i-have-a-blackberry-dream-an-open-letter-to-rim/#comment-30109 I agree totally. I love my Storm but I seriously question some of the choices RIM made and it's quite obvious that they were made to satisfy Verizon. It's unfortunate that pleas like this will fall upon deaf ears because RIM feels that what has worked in the past will continue to work. As consumers we can best make our voices heard by talking with our money. I can't say that I won't purchase another BlackBerry but I can say that it won't be a clear cut case of BlackBerry or bust when I buy a new phone. I agree totally. I love my Storm but I seriously question some of the choices RIM made and it’s quite obvious that they were made to satisfy Verizon. It’s unfortunate that pleas like this will fall upon deaf ears because RIM feels that what has worked in the past will continue to work. As consumers we can best make our voices heard by talking with our money. I can’t say that I won’t purchase another BlackBerry but I can say that it won’t be a clear cut case of BlackBerry or bust when I buy a new phone.

]]> By: lrome52 http://www.berryreview.com/2009/09/04/i-have-a-blackberry-dream-an-open-letter-to-rim/#comment-30097 lrome52 Sat, 05 Sep 2009 01:09:08 +0000 http://www.berryreview.com/2009/09/03/i-have-a-blackberry-dream-an-open-letter-to-rim/#comment-30097 Right on. I use my Storm for both business and as a consumer, that makes me a 'Bizumer' I suppose. As a former Apple employee, I understand the importance of consumer awareness. What Rim has done is unacceptable. The fact that I have to continually spend time updating or repairing my device because the carrier has no clue how to help, and Rim wants money to fix what they caused is ludicrous. I have been through 4 Storms since the December launch and still do not trust the device to work reliably. Spontaneous reboots, lost calls, lost emails, freezes, lockups you name it Rim provides it across the smartphone platform. I am ashamed to admit how many hours I have consumed with this device. i actually received a factory replacement the other day that had third party apps still installed from the previous owner! When I called my carrier's tech support line I was told that if I want the device to work, wipe it and install one of the beta or leaked OS's. How confidence inspiring. The ONLY reason I still have the Blackberry is because i have 5 phones with my carrier and am locked into them for at least 12 months. Then I will end my relationship with them and move on to ATT and purchase an iPhone. Though the thought turn my stomach, and I am loathe to support a company rife with internal corruption and political infighting I NEED a working smartphone solution. I am self-employed and struggling to get on my feet. The smartphone is invaluable to me. sadly however, I don't think anyone is listening, especially Rim. Pity too, the Storm is an incredible device and capable of burying the iPhone. I just can no risk losing business because my smartphone acts so idiotic. Right on. I use my Storm for both business and as a consumer, that makes me a ‘Bizumer’ I suppose. As a former Apple employee, I understand the importance of consumer awareness. What Rim has done is unacceptable. The fact that I have to continually spend time updating or repairing my device because the carrier has no clue how to help, and Rim wants money to fix what they caused is ludicrous. I have been through 4 Storms since the December launch and still do not trust the device to work reliably. Spontaneous reboots, lost calls, lost emails, freezes, lockups you name it Rim provides it across the smartphone platform. I am ashamed to admit how many hours I have consumed with this device. i actually received a factory replacement the other day that had third party apps still installed from the previous owner! When I called my carrier’s tech support line I was told that if I want the device to work, wipe it and install one of the beta or leaked OS’s.
How confidence inspiring. The ONLY reason I still have the Blackberry is because i have 5 phones with my carrier and am locked into them for at least 12 months. Then I will end my relationship with them and move on to ATT and purchase an iPhone. Though the thought turn my stomach, and I am loathe to support a company rife with internal corruption and political infighting I NEED a working smartphone solution. I am self-employed and struggling to get on my feet. The smartphone is invaluable to me. sadly however, I don’t think anyone is listening, especially Rim.

Pity too, the Storm is an incredible device and capable of burying the iPhone. I just can no risk losing business because my smartphone acts so idiotic.

]]> By: Tim http://www.berryreview.com/2009/09/04/i-have-a-blackberry-dream-an-open-letter-to-rim/#comment-30096 Tim Sat, 05 Sep 2009 00:54:21 +0000 http://www.berryreview.com/2009/09/03/i-have-a-blackberry-dream-an-open-letter-to-rim/#comment-30096 It should also be mentioned that some blackberry OS things never change. All OS's 4.5 and lower are still limited to one alarm instance... we have to resort to buying 3rd party apps that do what my 6 year old Samsung dumb phone could do. It should also be mentioned that some blackberry OS things never change. All OS’s 4.5 and lower are still limited to one alarm instance… we have to resort to buying 3rd party apps that do what my 6 year old Samsung dumb phone could do.

]]> By: ErnieH http://www.berryreview.com/2009/09/04/i-have-a-blackberry-dream-an-open-letter-to-rim/#comment-30093 ErnieH Sat, 05 Sep 2009 00:11:54 +0000 http://www.berryreview.com/2009/09/03/i-have-a-blackberry-dream-an-open-letter-to-rim/#comment-30093 Wow! What a great expose. You listed restrictions and shortcomings that had not even occurred to me. I can only imagine what you could say about Apple... Wow! What a great expose. You listed restrictions and shortcomings that had not even occurred to me. I can only imagine what you could say about Apple…

]]> By: Blackberry_Junkie http://www.berryreview.com/2009/09/04/i-have-a-blackberry-dream-an-open-letter-to-rim/#comment-30091 Blackberry_Junkie Fri, 04 Sep 2009 22:45:56 +0000 http://www.berryreview.com/2009/09/03/i-have-a-blackberry-dream-an-open-letter-to-rim/#comment-30091 Bravo! RIM needs tough love, not just people who compliment it while it stumbles into the grave. I also like how u mention the app store not being put on the phones by default. Instead of thinking ahead of the curve (no pun intended) they have fallen behind their nemisis, Apple. Bravo! RIM needs tough love, not just people who compliment it while it stumbles into the grave. I also like how u mention the app store not being put on the phones by default. Instead of thinking ahead of the curve (no pun intended) they have fallen behind their nemisis, Apple.

]]> By: DavidB http://www.berryreview.com/2009/09/04/i-have-a-blackberry-dream-an-open-letter-to-rim/#comment-30086 DavidB Fri, 04 Sep 2009 22:25:06 +0000 http://www.berryreview.com/2009/09/03/i-have-a-blackberry-dream-an-open-letter-to-rim/#comment-30086 You have to wonder how much "carrier is our customer" holds RIM growth back? Or conversely, is it BECAUSE of this that they have the success they do? I dint KNOW which is correct, but RIM's only token consumer support is quite frustrating and I echo every complaint you have Ronen. You have to wonder how much “carrier is our customer” holds RIM growth back? Or conversely, is it BECAUSE of this that they have the success they do?
I dint KNOW which is correct, but RIM’s only token consumer support is quite frustrating and I echo every complaint you have Ronen.

]]> By: juan1158 http://www.berryreview.com/2009/09/04/i-have-a-blackberry-dream-an-open-letter-to-rim/#comment-30082 juan1158 Fri, 04 Sep 2009 21:42:48 +0000 http://www.berryreview.com/2009/09/03/i-have-a-blackberry-dream-an-open-letter-to-rim/#comment-30082 I am with you on this one. I am with you on this one.

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