4 Comments to “BlackTrack – Free Solution for Logging Your Emails & Phone Calls”

1. 

   Posted by: Nick

   July 3, 2009 at 3:53 pm EST

   Looks interesting. Might give it a try, but I have phone log so the call part is taken care of; might check it out for the email though.

   Reply
2. 

   Posted by: BlackTrack Support

   July 3, 2009 at 8:42 pm EST

   Hi Ronan, Dave here from BlackTrack. We didn’t receive your e-mail yet, so I thought I’d answer your question here.

   We built BlackTrack specifically to keep the user’s data only on the user’s system. Your BB records your activity on your BB, then puts that log into your BB’s email, which it then sends to your BB’s own email. The data goes no further than your BB’s system. So I hope that covers any security concerns you might have.

   I hope its not poor etiquette, but I’d like to give your readers (and my webmaster says there are lots according to the uptic in hits since your post) an update and first access to our newest release.

   Update – We found a few bugs in the first release, and about 4 hrs ago requested the AppStore to update our listing. Unfortunately that can take a week or more. If you and your readers would like, they can download the most recent version from these links (go there from your BB):

   Storm users: http://www.aczen.com/BlackTrack/v470/3082/install.jad

   Everyone else: http://www.aczen.com/BlackTrack/v420/3082/install.jad

   The bugs fixed are:
   1. Storm users had difficulty selecting some menu items.
   2. Some users had registrations being sent to us daily. It was supposed to request this after 2 weeks (which you can opt out of but still run the software), but that didn’t go so well. The new releases have this resolved too.

   Thanks again,

   Dave – BlackTrack Support
   http://www.blacktracklog.com

   Reply
   • 

     Posted by: DavidB

     July 5, 2009 at 11:08 am EST

     Dave,
     Is there some particular reason your app installs on Storm in Compatibilty Mode? What’s the point of a seperate Storm version if it isn’t any different, or will turning off Compatibility improve the app somehow?

     Oh, and does your app auto-run on device boot? Nothing appears in app switcher.

     Also, you should put up a warning screen telling users that registration email with attachment “user_info.txt” is being sent. I freaked out when I saw it in my outbox before I recognized it was this app talking to you.

     Oh and yes I’ve upgraded to the versions inyour comment.

     Reply
     • 

       Posted by: BlackTrack Support

       July 5, 2009 at 11:45 am EST

       Hi DavidB

       Compatibility Mode – I’ll have to check with development about that.

       Autorun – Yes. Our system runs a low-level process (not application) upon start-up, that logs your e-mail’s duration (something no other product does, as far as we know) and triggers the email log retrieval, report generation and automatic delivery.

       Registration – A huge error on our behalf. The registration was never intended to be sent without a) the user knowing what was in it, and b) without the user’s permission. The new versions do this properly, but I suspect we have paid a price in terms of deleted users. Its absolutely right to have a security concern, its just a shame we were striving to build a software where nobody but the user touches their data, and then we let this slip by.

       If you’d like to discuss your thoughts and comments more privately, please e-mail me directly at support@blacktracklog.com.

       Dave – BlackTrack Support
       http://www.blacktracklog.com

       Reply