Jason let me know that SmrtGuard has released a critical upgrade that fixes issues with their DNA backup server. Not sure exactly what the DNS and domain issues were but they are recommending a fast upgrade for all their users. They seem to have fixed the backup issues in this latest version so pick it up using the links below.
This is the email SmrtGuard sent to their users:
Dear SmrtGuard Users,
As most of you got our email yesterday regarding our domain name issue. Although it has been fixed, our domain name fix is still take some time to take affect for some of you out there.
PLEASE GET THE PATCH VERSION v1.65 UPDATE:
3 ways to get the update:
From your BlackBerry
-> Point your BlackBerry Browser to: http://www.tinyurl.com/getsgnow
From PC via WebLoader
-> Plugin your BlackBerry via USB and point your Microsoft Internet Explorer Browser to: http://www.smrtguard.com/smrtguardwebload.jsp
From PC, via BlackBerry Desktop Manager
-> Plugin your BlackBerry via USB and download zip file here: http://www.smrtguard.com/download/smrtguard/desktop/smrtguard_v165_desktop.zip