The Wall Street Journal did a bit of digging into the Storm launch and its rocky launch. It launched with very buggy software which RIM is still trying to fix. I can see what they mean when your read about bugs like this one that RIM just published:
CAUSE: The call log screen on the BlackBerry smartphone appears blank while scrolling through to the end of the call list entries.
RESOLUTION: This is a previously reported issue that has been escalated internally to our development team. No resolution time frame is currently available.
WORKAROUND: As a workaround, scroll up in the call log entries to display the call log again.
The funny/sad part is that when the WSJ questioned Co-CEO Jim Balsillie about the buggy launch he had some interesting things to say. He said that RIM barely made the Black Friday deadline “By the skin of their teeth.” He also said that the software glitches were part of the “new reality” of making complex smartphones in large volumes. RIM did sell about half a million Storms in the first month with single digit returns but I really feel like they rushed the Storm to market.
Personally I wish RIM would fix these bugs already since they are making it very hard to recommend a Storm. Even with the latest beta OS adding a full screen keyboard in portrait view many users are still struggling with performance issues and bugs. I am definitely not liking this “New Reality.” On top of that Jim’s comments do not instill any confidence in future OS releases…
Thanks DavidB for sending this one in!