Since OS 4.2 and 4.3 there have been a few more options that people have been using to wipe their device clean. RIM was kind enough to recently post a knowledge base article detailing what exactly is done during each wipe process and I thought it would be a useful tidbit to share with you all. If you need help with figuring out how to do each just let us know in the comments. The three device wipe options are listed below:
- Standard Security Wipe
- Standard Security Wipe including 3rd party applications
- Factory Default Wipe
The breakdown from RIMs article:
|
|
Type of device wipe |
|
||
|
Standard security wipe |
Factory default wipe |
|
||
|
with Include third party applications option turned off |
with Include third party applications option turned on |
|||
|
Device wipe actions: |
||||
|
deletes user data |
X |
X |
X |
|
|
deletes corporate PIN-to-PIN encryption key |
X |
X |
X |
|
|
deletes master encryption key |
X |
X |
X |
|
|
unbinds IT policy |
X |
X |
X |
|
|
unbinds smart card |
X |
X |
X |
|
|
deletes password history |
|
|
X |
|
|
deletes stored BlackBerry® Mobile Data System (MDS) device policy |
|
|
X |
|
|
deletes record of time elapsed since the BlackBerry device was last turned on |
|
|
X |
|
|
deletes stored IT policy |
|
|
X |
|
|
deletes third-party applications |
|
X |
X |
|
|
overwrites BlackBerry device memory |
X |
X |
X |
|
|
performs a scrub of BlackBerry device memory if content protection is turned on |
X |
X |
X |
|
ash Not Registered
Posted: January 20, 2009 at 3:40 PM EST from my BlackBerry 9000
Can you please highlight how to perform each wipe method!
sovak75 ( View Profile) Newcomer - Posts: 70
Posted: January 20, 2009 at 10:30 PM EST
The first two are done via
Options > Security Options > General Settings > Wipe Handheld (and it gives you the option to include third party apps).
I’m curious about the third myself.
Ronen Halevy ( View Profile) Senior admin - Posts: 5297
Posted: January 20, 2009 at 11:37 PM EST
To do a factory wipe you need to use javaloader.exe or a GUI for it like JL_cmdr. It has an option to factory wipe it which removes EVERYTHING
sovak75 ( View Profile) Newcomer - Posts: 70
Posted: January 21, 2009 at 12:15 AM EST
Oh yeah then I have done that a time or two
VacTacks11 ( View Profile) Newcomer - Posts: 3
Posted: January 23, 2009 at 1:32 PM EST
Open a command window to the directory javaloader.exe is located in.
Type javaloader –u resettofactory and press enter