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FAQ: Breakdown Of Device Wiping Options

Since OS 4.2 and 4.3 there have been a few more options that people have been using to wipe their device clean. RIM was kind enough to recently post a knowledge base article detailing what exactly is done during each wipe process and I thought it would be a useful tidbit to share with you all. If you need help with figuring out how to do each just let us know in the comments. The three device wipe options are listed below:

  • Standard Security Wipe
  • Standard Security Wipe including 3rd party applications
  • Factory Default Wipe

The breakdown from RIMs article:

Type of device wipe

Standard security wipe

Factory default wipe

with Include third party applications option turned off

with Include third party applications option turned on

Device wipe actions:

deletes user data

X

X

X

deletes corporate PIN-to-PIN encryption key

X

X

X

deletes master encryption key

X

X

X

unbinds IT policy

X

X

X

unbinds smart card

X

X

X

deletes password history

X

deletes stored BlackBerry® Mobile Data System (MDS) device policy

X

deletes record of time elapsed since the BlackBerry device was last turned on

X

deletes stored IT policy

X

deletes third-party applications

X

X

overwrites BlackBerry device memory

X

X

X

performs a scrub of BlackBerry device memory if content protection is turned on

X

X

X

5 total comments on this postSubmit your comment!
  1. Can you please highlight how to perform each wipe method!

  2. The first two are done via

    Options > Security Options > General Settings > Wipe Handheld (and it gives you the option to include third party apps).

    I’m curious about the third myself.

  3. To do a factory wipe you need to use javaloader.exe or a GUI for it like JL_cmdr. It has an option to factory wipe it which removes EVERYTHING

  4. Open a command window to the directory javaloader.exe is located in.

    Type javaloader –u resettofactory and press enter

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