Fonolo Private Beta - Worth Signing Up
I know I hate company phone trees/menus. Have you ever tried to call up Verizon’s home service line or Time Warner Cable? You have to jump through 7-8 hoops before there is even a chance of you speaking to a human. While the Dial-A-Human list is great you still have to sit through and dial the correct numbers. Some of these phone trees now even force you to listen to the whole recording before you can select an option.
Fonolo does all the work for you. It transcribes the entire phone menu of many major companies. You just scan it and tell it where you want to be and it will connect you. Its as simple as picking the place in the menu where you wish to be.
When I read about Fonolo on BoyGenius I had to try it. A friend gave me his login and it worked as advertised. Right now they are in closed beta which means you have to enter in your email address and they will send you an invitation later.
Sign up for the beta at www.fonolo.com and let me know what you think if they accept you.
I just know that companies will now come up with a solution to block automated dialers like Fonolo…
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August 6th, 2008 10:15
Wow that’s awesome!!
August 6th, 2008 14:59
Verizon Wireless is pretty easy actually. Dial 611 from your phone. As soon as you hear the recording, hit 0, then you get a CSR.
August 6th, 2008 15:52
I love the fact that if you say “Yes Please” rather than please when the voice asks you to say “Yes or No” it can’t process your response. It never helps to be polite to a computer I guess.
August 6th, 2008 22:45
@ Bull
I was talking about Verizon Residential Home Phone Service out here in New York. You have to talk to a machine for 10 minutes before there is a chance of getting a human on the phone…
I had to jump through the hoops for 15 minutes yesterday to turn off this home voicemail option.