Comments on: Review: GetItBack – Find Your Lost BlackBerry

By: Jamaican

Jamaican — Tue, 12 May 2009 23:51:47 +0000

Does anyone know what the size of this app is on the 8310?
Thanks!

By: John

John — Thu, 11 Dec 2008 16:34:08 +0000

UPDATE!!! After sending a rather–umm–”acerbic” e-mail to tech support for GetItBack, I received an e-mail from Dan at the company, and a link for an OTA download. I have now installed the software successfully and, while I have not yet had time to test it, all seems to be in order.

So you CAN trust Dan!

By: John

John — Wed, 10 Dec 2008 22:29:15 +0000

I purchased GetItBack from a third-party vendor, downloaded it to my Macintosh computer, and have tried and tried to install it to my 8330 using PocketMac. Nuthin’ doin’ It just won’t install. I’ve e-mailed and even called Convenience Software. They don’t reply.

So much for “Dan” and his comments (above) of July 1!

I’m sure this is great software–if it could be installed on my BlackBerry!!

By: Gen

Gen — Fri, 24 Oct 2008 19:02:47 +0000

Can this program work or is there a way to locate a blackberry that is already lost and the software was not put on the phone. I lost y work issued blackberry8820. And need to return it or I will have to pay for it. Know it is in the house just not sure where the 2 year old put it

By: fduarte

fduarte — Tue, 23 Sep 2008 15:04:18 +0000

Amazing!

Does it works outside US? I mean Spain.

By: Convenience Software

Convenience Software — Tue, 01 Jul 2008 20:27:21 +0000

To all those experiencing customer service problems,

My name is Dan and I am the creator of Convenience Software. Let me first say I am extremely sorry that so many have been experiencing problems with our customer service. From this point on my business partner and I are personally taking charge of all customer service issues and plan on addressing all issues completely and in a timely
manner. At this point I believe I have responded to all those who have voiced concerns via phone or email and hope their issues have been resolved. It is a personal embarrassment to me that Convenience Software has been anything but “convenient” over these past few days but rest assured steps have been taken to rectify this problem. Rest assured that the issue people have been having with the install applies only to very specific phones in certain situations and the vast majority of our customers have had no problems with the installation or use of the program. Additionally, we are currently fixing the problem and should have it solved in the next couple of days.

We truly want the best for you, your family, your business and anyone else who uses our software. It is supposed to make life easier, not more difficult.

Let me remind all customers that there is a 30 day 100% money back guarantee on all of our software. If you purchase any of our programs and we cannot satisfy you in any way, we will happily refund the full purchase price.

Again, I sincerely apologize to anyone who has ANY issues with our company and hope to regain any goodwill we may have lost in the past few days. Thank you and if you have further questions feel free to email me at techsupport@conveniencesoftware.com.

Thanks again,

Dan

By: dav

dav — Tue, 01 Jul 2008 06:00:45 +0000

Getting the same problem with this app. The flash demo of this app is show via an emulator. I don’t get it how it works for others. i am using BlackBerry pearl with 4.5 OS

By: lansingfun

lansingfun — Tue, 01 Jul 2008 05:51:30 +0000

I downloaded the trial version from the http://www.conveniencesoftware.com via OTA. It installs fine. I found a new icon of the application in my phone. while i click it it throws an exception message and quit. i am using 8800. Not a good app. How dare this company publish a software which throws exception. bad…

By: cd5000

cd5000 — Fri, 27 Jun 2008 09:29:06 +0000

I can’t believe I’ve never heard of this before! I have signed up and feel so much better having done so. Ten bucks is nothing compared to what I paid for my 8310. Thank you for this post!

By: DavidB

DavidB — Wed, 25 Jun 2008 16:26:30 +0000

Agree, well worth $10 even for a Berry without GPS (or for us poor folks whose GPS is intentionally crippled by Verizon or other carrier). My wife keeps hers always on vibe and we’ve “got it back” several times when lost around the house.

It’s also useful for when our infant son finds one of our phones, and we want to make it go nuts in his hands! Great fun there for $10/each!!!

By: John Barrett

John Barrett — Tue, 24 Jun 2008 16:43:54 +0000

in response to the previous post, yea everything works except the GPS which is still awesome. My phone doesnt have GPS either but I just bought it to see how the rest of the features work and it’s pretty incredible. If my phone is ever lost or stolen I can lock it and send a message telling whoever has it that it is useless and hopefully they will return it for a small reward! I can also use it to find it if I lose it in my house somewhere and left it on silent. This program is awesome and I am going to try and get it installed on all my company’s blackberries to help keep our confidential information confidential.

By: zayra

zayra — Tue, 24 Jun 2008 16:12:24 +0000

im i have a silly question…
i would like to have this program…
but i have curve 8320…obviously not a gps curve…
could i still use his app?

By: Arielle

Arielle — Tue, 24 Jun 2008 15:24:57 +0000

This software is absolute genius and well-worth $10. I wish I’d had it when my blackberry was stolen earlier this year and I wound up spending $250 to replace it.